Emotional Footprint Awards 2025
Security Awareness & Training
SoftwareReviews names NINJIO, Infosec IQ, KnowBe4 Security Awareness Training, and Terranova Security Awareness Training as Security Awareness & Training Emotional Footprint Award Winners.
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Security Awareness & Training
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
NINJIO
NINJIO
NINJIO lowers human-based cybersecurity risk through engaging training, personalized testing, and insightful reporting. Our multi-pronged approach to training focuses on the latest attack vectors to build employee knowledge and the behavioral science behind human engineering to sharpen users’ intuition. The proprietary NINJIO Risk Algorithm™ identifies users’ social engineering vulnerabilities based on phishing simulation data and informs content delivery to provide a personalized experience that changes individual behavior.
9.4
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
Infosec
Infosec IQ
Infosec IQ security awareness and training empowers your employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, you’ll have everything you need to prepare employees to detect, report and defeat cybercrime. Every aspect of the platform can be customized and personalized to match your organization’s culture and employees’ learning styles.
8.6
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
KnowBe4
KnowBe4 Security Awareness Training
KnowBe4 is the world's most popular integrated platform for awareness training combined with simulated phishing attacks. We help thousands of organizations to manage the continuing problem of social engineering.
8.3
CX Score
CX
Score
+85
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Fortra
Terranova Security Awareness Training
With our comprehensive, end-to-end suite of security awareness solutions at your disposal, you can address threats completely, effectively and in a way that makes the most sense for your organization and its culture.
8.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Other Evaluated Vendors
Inspired eLearning
Inspired eLearning Security Awareness Training
Named an Inc. 5000 company for the 5th year in a row, Inspired eLearning delivers the highest quality educational products to transform corporate culture, nurture and enhance workforce skills and deliver maximum ROI for the corporate education budget. Inspired eLearning offers Security Awareness and Compliance solutions that include Security First Solutions, CyQ Cybersecurity Assessment tool, PhishProof phishing assessment software, content integration and a fully hosted web-based eLearning course delivery and tracking system using the iLMS (Inspired Learning Management System).
8.0
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
SANS Institute
SANS EndUser
Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.
7.9
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
Mimecast Services
Mimecast Engage Awareness Training
Your security starts and ends with people. But human risk is still an unsolved problem for security teams of all sizes, with 68% of breaches involving a human element. Transform the way you address human risk with Mimecast Engage, a revolutionized security awareness solution powered by Mimecast’s Human Risk Management Platform. Mimecast Engage leverages risk signals and behavioral insights to deliver the right intervention and training to each employee, at the right time.
7.8
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Proofpoint
Proofpoint Security Awareness Training
Engage your end users and arm them against real-world cyber attacks, using personalized cybersecurity training based on our industry-leading threat intelligence. Instead of wasting time with one-size-fits-all content, we help you deliver the right cybersecurity awareness training to the right people at the right time.
7.6
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
OpenText Corporation
Webroot Security Awareness Training
Security awareness training is an education process that teaches employees about cybersecurity, IT best practices, and even regulatory compliance. A comprehensive security awareness program should train employees about a variety of IT, security, and other business-related topics. These may include how to avoid phishing and other types of social engineering cyberattacks, spot potential malware behaviors, report possible security threats, follow company IT policies and best practices, and adhere to any applicable data privacy and compliance regulations (GDPR, PCI DSS, HIPAA, etc.)
7.4
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
MetaCompliance Ltd.
MetaCompliance Security Awareness Training
The consequences of a data breach are too great to ignore and people remain the weakest link in cyber security. Easily automate security awareness training, phishing and policies in minutes. MetaCompliance Security Awareness Training helps plan for the year ahead and provides a robust defence against cyber threats. With Security Training Awareness, enhance organisational resilience against cyber threats, create a shift in employee mindset and behaviour change, generate buy-in and commitment towards cyber security initiatives, improve audit results and demonstrate regulatory compliance, and reduce human error and remediate security risks.
7.3
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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