ADT LLC

ADT Commercial Access Control

Composite Score

7.6 /10

CX Score

7.9 /10

11 Reviews Write a Review

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What is ADT Commercial Access Control?

ADT Commercial access control security solutions do more than lock and unlock doors. It provides you the systems to help implement seamless control of all entry points throughout your organization. Ranging from stand-alone access control systems to hosted or managed systems, ADT security solutions address concerns in the present so you can plan for the future. Access control systems can be seamlessly integrated with intrusion detection systems, video surveillance systems, badging systems, visitor management systems, identity management systems (HR) and more, providing improved efficiencies and enhanced security throughout your security systems platform.

Company Details

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ADT Commercial Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADT Commercial Access Control?

11% Negative

0% Neutral

89% Positive

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Remote Door on Demand Lock Unlock

Scheduled Access Times

Manual Key Override

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Access Control Via Keypad Access Card or Biometrics

Audit of Entry Times by Specific Individuals

Battery Backup

Remote Permanent Granting Removal of Door Access

Integration With Other Security Systems

Vendor Capability Ratings

Average 85

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

ADT Commercial Access Control Reviews

David A.

Role: Student Academic
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Very easy to use and non invasive

Likeliness to Recommend

8 /10

What differentiates ADT Commercial Access Control from other similar products?

It is easy to use, and they have good customer service

What is your favorite aspect of this product?

Usability, and non invasiveness

What do you dislike most about this product?

No complaints so far

What recommendations would you give to someone considering this product?

I would recommend them to get ut

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Ritanshu k.

Role: Finance
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Great Security Solution, Needs Better Reporting

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

ADT Commercial Access Control stands out for its integrated security ecosystem, scalability, cloud-based management, strong cybersecurity focus, and comprehensive customer support. These features make it a versatile, secure, and user-friendly solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of ADT Commercial Access Control is its integrated security ecosystem. The ability to manage access control, video surveillance, and alarm systems within a single platform streamlines security management and enhances overall efficiency.

What do you dislike most about this product?

What I dislike most about ADT Commercial Access Control is the limited customization options for reporting and analytics. More advanced, tailored reporting features would provide deeper insights and improve decision-making for businesses with complex security needs.

What recommendations would you give to someone considering this product?

For someone considering ADT Commercial Access Control, I recommend focusing on your organization's scalability and integration needs. If you're looking for a unified security solution, ADT’s integration with video surveillance and alarm systems is a major advantage. Ensure you evaluate your reporting requirements, as the system’s analytics capabilities could be more advanced. Also, consider leveraging ADT’s cloud-based management for remote access and control, which is beneficial for businesses with multiple locations. Finally, take full advantage of ADT’s customer support services to ensure smooth setup and ongoing management.

Pros

Enables Productivity
Unique Features
Efficient Service
Client Friendly Policies

Daniel O.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

provides good reliability compared to other softwa

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

This has allowed us to use it wisely and has also helped us avoid paying for unnecessary things. Whenever we have a problem with the service and a problem that we have not solved in the past.

What is your favorite aspect of this product?

the contact person changed several times. In the future, this should not happen again; As I understand it, it is now a well established company.

What do you dislike most about this product?

his knowledge of the inner workings of was instrumental in solving even the most complicated use cases. It is always a pleasure to collaborate with them.

What recommendations would you give to someone considering this product?

When you get new IP addresses they start out fine but get worse as you keep using them despite their 100% uptime feature.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ADT Commercial Access Control

What is ADT Commercial Access Control?

Company Details

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ADT Commercial Access Control Ratings

86 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love ADT Commercial Access Control?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

ADT Commercial Access Control Reviews

David A.

Very easy to use and non invasive

Likeliness to Recommend

Pros

Ritanshu k.

Great Security Solution, Needs Better Reporting

Likeliness to Recommend

Pros

Daniel O.

provides good reliability compared to other softwa

Likeliness to Recommend

Pros

Feature Ratings

Remote Door on Demand Lock Unlock

Scheduled Access Times

Manual Key Override

Support for Automatic Door Openers

Intrusion Alarm Integration

Continuous Power

Access Control Via Keypad Access Card or Biometrics

Audit of Entry Times by Specific Individuals

Battery Backup

Remote Permanent Granting Removal of Door Access

Integration With Other Security Systems

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support