What is Automation Anywhere?
Automation Anywhere is the world’s leading Agentic Process Automation (APA) Platform that puts AI to work across organizations. The company’s platform is powered with specialized AI, generative AI and offers process discovery, RPA, AI agents, end-to-end process orchestration, document processing and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, improve customer experiences and create new revenue streams. The company is guided by its vision to fuel the future of work by unleashing human potential through Agentic AI-powered automation. Learn more at www.automationanywhere.com
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Automation Anywhere?
Pros
- Trustworthy
- Altruistic
- Helps Innovate
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Out of the box integration
Cloud Hosting
Code-Free Programming
Central Deployment
Action Logging
Exception Handling
Performance Monitoring
Automation Orchestration
Concurrent Work
Natural Language Processing
Distributed Work
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Document Automation
Cloud Native Platform
Process Discovery
AARI
Automation 360 | Automation Anywhere Intelligent Automation Platform
What is RPA?
Automation Anywhere Reviews
Christopher R.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Oct 2025
Accessible and scalable automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
The risk of drainage among team members is exclusively reduced. I really like the built-in audit logs that bring transparency and compliance. Most importantly, our customer response time has improved significantly because of automation.
What is your favorite aspect of this product?
Deployment and management of bots is done remotely. The strong security features and role-based access control are incredible. I’ve seen productivity improve as we’ve used this platform to automate report generation, therefore, saving hours for sure.
What do you dislike most about this product?
Scheduling bots may sometimes misbehave, but work out eventually.
What recommendations would you give to someone considering this product?
Strongly recommended tool for teams handling high volumes of data entry, as this will automate all those processes and save much of your time.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Chris D.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
Next-level automation
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
IQ bots Flexible deployment models Focus on both addressed and unaddressed automation
What is your favorite aspect of this product?
Increase in productivity Automation of Repetitive tasks Advancements in digital transformation Usage of bots
What do you dislike most about this product?
Remote environment affecting bot performance Debugging tools are less effective
What recommendations would you give to someone considering this product?
Spend time learning to get the most from the platform. Consider ongoing bot maintenance and platform updates. Try to automate well-documented processes at first and then move to complex ones.
Pros
- Performance Enhancing
- Caring
- Acts with Integrity
- Client's Interest First
Please tell us why you think this review should be flagged.
Simone S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2025
One of the most efficient automation platforms
Likeliness to Recommend
What differentiates Automation Anywhere from other similar products?
It's fully cloud-based, has a built-in AI bot, is easy to use, and also provides built-in analytics, which most RPA tools don't.
What is your favorite aspect of this product?
I love how Automation Anywhere makes use of AI to process the unstructured data of emails and invoices and converts them into structured formats. As it has a cloud-based architecture, thus allows me to do remote management and monitoring with much ease. Being cloud-based, security is always a question, but Automation Anywhere never made me regret making it my top choice in the RPA industry.
What do you dislike most about this product?
Automation anywhere is a great tool for sure, but I do feel less flexibility when it comes to implementing complex automation scenarios.
What recommendations would you give to someone considering this product?
My first recommendation would be to make use of the IQ Bot feature, especially if you are going to automate document-heavy tasks. Also, activate the Bot Insight dashboards feature to track the automation ROI, errors, and performance for sure.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
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