Barracuda Networks

Barracuda Backup

Composite Score

8.3 /10

CX Score

8.3 /10

63 Reviews Write a Review

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What is Barracuda Backup?

Barracuda Backup makes it easier and more cost-effective than ever for you to protect all your data from cyber criminals, natural disasters, hardware failures, and more. Physical, virtual, cloud, and SaaS — a single, integrated solution keeps all your data safe.

Company Details

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Awards & Recognition

Barracuda Backup won the following awards in the Backup and Availability category

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6 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

6 Top Rated Features

2023

4 Top Rated Capabilities

2 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience

2022

2019 Data Quadrant Gold Medalist

2019

Barracuda Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Barracuda Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Barracuda Backup?

4% Negative

1% Neutral

95% Positive

Pros

Respectful
Trustworthy
Performance Enhancing
Enables Productivity

Feature Ratings

Average 86

Backup Automation

Analytics

Backup Monitoring and Reporting

Integration With Storage Arrays

Replication for High Availability

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Deduplication Implementation

Automated Backup Testing and Verification

File Explorer Granular Restore

Vendor Capability Ratings

Average 85

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Barracuda Backup Reviews

Tawanda S.

Role: Information Technology
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Great product, worth the investment!

Likeliness to Recommend

8 /10

What differentiates Barracuda Backup from other similar products?

Availability is crucial for us and Barracuda is so far is matching that need, Ease of implementation was a key factor as well and business friendly features

What is your favorite aspect of this product?

Integration options available

What do you dislike most about this product?

The cost can be restrictive

What recommendations would you give to someone considering this product?

Best in class but balance with ROI

Pros

Reliable
Helps Innovate
Performance Enhancing
Enables Productivity

Jorge R.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Easy to use and the solution is perfect

Likeliness to Recommend

10 /10

What differentiates Barracuda Backup from other similar products?

The GUI is very friendly and offers more features than others.

What is your favorite aspect of this product?

Unlimited storage

What do you dislike most about this product?

Appliance upgrade methods

What recommendations would you give to someone considering this product?

I think the product is perfect for what it currently offers.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Inspires Innovation

Daniel U.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

User-friendly but limited features.

Likeliness to Recommend

6 /10

What differentiates Barracuda Backup from other similar products?

Affordable, easy to use, with strong cloud integration.

What is your favorite aspect of this product?

Simple setup and intuitive interface.

What do you dislike most about this product?

Limited scalability for larger organizations.

What recommendations would you give to someone considering this product?

Best suited for small to mid-sized businesses.

Pros

Appreciates Incumbent Status
Reliable
Performance Enhancing
Respectful

Barracuda Backup

What is Barracuda Backup?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

Barracuda Backup Ratings

89 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Barracuda Backup?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backup Automation Solution automates backup, recovery and remediation tasks using RestAPI and CLI to integrate with 3rd party solutions, reduce cost and enforce standards.

Analytics Built-in real-time and historical reporting and analytics on SLAs, performance, and resource consumption, as well as predictive capabilities to plan & optimize.

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

Replication for High Availability Beyond secondary copy backup, the solution also manages replication of primary data host-to-host and site-to-site for live failover and high availability.

Virtual Machine Backup Automatically discovers and protects VMs as they come online, move, and change. Production VMs are replicated to a secondary data store.

Replication for Long Term Storage and Disaster Recovery Onsite backup data is replicated and stored to a public cloud (AWS, Azure). Can also include restore-to-cloud capabilities for Disaster Recovery as a Service.

Physical Backup for Multiple Platforms Backs up data and system info for non-virtualized systems. Primarily Windows and Linux servers but also, potentially, AIX, Unix and others.

Deduplication Implementation Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Automated Backup Testing and Verification Goes beyond monitoring whether backup jobs completed by verifying the integrity of data restoration.

File Explorer Granular Restore Individual files can be located and restored from backup media without the need for full system mounting and restore.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Barracuda Backup Reviews

Tawanda S.

Great product, worth the investment!

Likeliness to Recommend

Pros

Jorge R.

Easy to use and the solution is perfect

Likeliness to Recommend

Pros

Daniel U.

User-friendly but limited features.

Likeliness to Recommend

Pros

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1
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Feature Ratings

Backup Automation

Analytics

Backup Monitoring and Reporting

Integration With Storage Arrays

Replication for High Availability

Virtual Machine Backup

Replication for Long Term Storage and Disaster Recovery

Physical Backup for Multiple Platforms

Deduplication Implementation

Automated Backup Testing and Verification

File Explorer Granular Restore

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement