CloudAlly Microsoft 365 Backup Logo
CloudAlly Microsoft 365 Backup Logo
OpenText Corporation

CloudAlly Microsoft 365 Backup

Composite Score
7.7 /10
CX Score
7.8 /10
Category
CloudAlly Microsoft 365 Backup
7.7 /10

What is CloudAlly Microsoft 365 Backup?

Enterprise-grade automated Microsoft Office 365 backup and restore for Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint. Protect your business-critical cloud data with our Microsoft 365 Backup.

Company Details


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Awards & Recognition

CloudAlly Microsoft 365 Backup won the following awards in the Email Backup category

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CloudAlly Microsoft 365 Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on CloudAlly Microsoft 365 Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

99 Plan to Renew

81 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love CloudAlly Microsoft 365 Backup?

5% Negative
13% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Fair
  • Includes Product Enhancements
  • Security Protects

Feature Ratings

Average 85

Support for Backup Types

89

Security

86

Granular Restore

85

Backup Archiving

84

Permissions Awareness

84

Compliance

83

User self service

83

Mailbox Backup Restore

83

Media Support

80

Legal Hold

67

AI tech support

63

Vendor Capability Ratings

Average 81

Ease of Data Integration

85

Breadth of Features

85

Ease of Implementation

84

Business Value Created

83

Ease of IT Administration

83

Vendor Support

82

Quality of Features

81

Usability and Intuitiveness

79

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

77

Ease of Customization

75

CloudAlly Microsoft 365 Backup Reviews

Neehar M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Best in safeguarding the emails data and restoring

Likeliness to Recommend

8 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

Backup of mailbox and restoring as needed

What is your favorite aspect of this product?

User interface is very well looking and easy to navigate

What do you dislike most about this product?

Cost of licences are little more and sometimes we see outages

What recommendations would you give to someone considering this product?

Usable for mailbox recovery and safeguarding the emails data, all the mailbox related backups

Pros

  • Enables Productivity
  • Unique Features
  • Caring
  • Transparent

Pratik B.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

I feel like the usability is really good

Likeliness to Recommend

8 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

It is super well integrated with the Microsoft 365 suite

What is your favorite aspect of this product?

There is little cost and no hidden fees

What do you dislike most about this product?

The asthetic of the app could be better but overall it gets the job done

What recommendations would you give to someone considering this product?

Just use it, it gets the job done

Pros

  • Helps Innovate
  • Enables Productivity
  • Continually Improving Product
  • Trustworthy

Ashvani k.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Best Email Backup Solution Provider

Likeliness to Recommend

10 /10

What differentiates CloudAlly Microsoft 365 Backup from other similar products?

It provides enhance security by two factor authentication and customer support features are very reliable.

What is your favorite aspect of this product?

It provides unlimited storage capacity. it is very easy to use. Cost effective

What do you dislike most about this product?

Should be more help section Customer support Security issue

What recommendations would you give to someone considering this product?

Cloud based can be use from anywhere easily accessible User friendly

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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