DocuSign Identify Logo
DocuSign Identify Logo
Docusign

DocuSign Identify

7.5 /10
Category
DocuSign Identify
7.5 /10

What is DocuSign Identify?

Verify signer identity beyond the standard practice of clicking an emailed link. DocuSign Identify makes identity proofing and authentication a seamless part of eSignature. So you protect your important agreements, and your customer experience.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

DocuSign Identify Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuSign Identify.

89 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuSign Identify?

7% Negative
7% Neutral
86% Positive

Pros

  • Efficient Service
  • Saves Time
  • Respectful
  • Helps Innovate

Feature Ratings

Average 78

Picture Identification

82

Regulatory Compliance

80

Database Integration

79

Document Hosting

79

Reporting

77

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Customization

82

Ease of IT Administration

81

Vendor Support

78

DocuSign Identify Reviews

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Easy to use, saves lots of time.

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation

Nancy H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Well known brand

Likeliness to Recommend

10 /10

What differentiates DocuSign Identify from other similar products?

with a big brand well known

What is your favorite aspect of this product?

tied to docusign

What do you dislike most about this product?

cost is much higher than anyone else

What recommendations would you give to someone considering this product?

for regulated industries ensure it works within your company

Pros

  • Respectful
  • Enables Productivity
  • Unique Features
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Less Friendly Negotiation
  • Under Delivered

Stephane B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Likeliness to Recommend

6 /10

Pros

  • Efficient Service
  • Caring
  • Client Friendly Policies

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Vendor's Interest First