Dropbox Sign Logo Award Winner Product Badge
Dropbox Sign Logo Award Winner Product Badge
Dropbox

Dropbox Sign

Composite Score
8.8 /10
CX Score
8.9 /10
Category
Dropbox Sign
8.8 /10

What is Dropbox Sign?

Dropbox Sign allows you to electronically request and add legally valid signatures to any document, from new hire agreements to loans, to NDAs. Dropbox Sign is available in an intuitive web interface, a developer-friendly API, or as a Salesforce add-on.

Company Details


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Awards & Recognition

Dropbox Sign won the following awards in the Electronic Signature category

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Dropbox Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Sign?

2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Client Friendly Policies
  • Fair
  • Generous Negotitation

Feature Ratings

Average 91

User-Friendly

95

E-Signatures

93

Digital Signature

92

Audit Trail

91

Third-Party Integration

91

Notifications

90

Regulatory Compliance

90

Cloud/On-Prem/Hybrid Deployment

90

Security

90

Mobile

90

Workflow

89

Vendor Capability Ratings

Average 89

Ease of Implementation

92

Usability and Intuitiveness

91

Ease of IT Administration

91

Availability and Quality of Training

90

Business Value Created

90

Ease of Customization

89

Ease of Data Integration

89

Product Strategy and Rate of Improvement

89

Breadth of Features

88

Quality of Features

88

Vendor Support

87

Dropbox Sign Reviews

Amanda A.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

Efficient and effortless digital signatures

Likeliness to Recommend

9 /10

What differentiates Dropbox Sign from other similar products?

It feels so professional to send e-signature requests this way. Dropbox Sign has helped us speed up the sales process effectively. It has cut down the signature turnaround time significantly. This tool definitely plays an important role in our contract management system.

What is your favorite aspect of this product?

It’s so reliable that we’ve never lost a document or signature. I mostly use it for internal and partner agreements. Our legal team loves the detailed logs and records. I feel free to review and approve documents while traveling.

What do you dislike most about this product?

I have experienced that it doesn’t handle multi-language documents as smoothly as I expected.

What recommendations would you give to someone considering this product?

Highly recommended tool to get rid of printing, scanning, and emailing signed docs. It is also the best tool if you have to deal with clients who demand extra assurance.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Serkan V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure cloud file storage.

Likeliness to Recommend

8 /10

What differentiates Dropbox Sign from other similar products?

The platform offers a generous amount of cloud storage for its users, allowing files to be accessed from any device connected to the Internet. Dropbox automatically syncs files saved in the cloud with devices connected to the account, making it easy to access information at all times. The platform makes it easy to share files and folders with others, making it easy to collaborate on projects and transfer large documents.

What is your favorite aspect of this product?

Dropbox is compatible with a variety of devices and operating systems, making it easy to access files from any device. Dropbox has security measures in place to protect user data, such as end-to-end encryption and file recovery features. The platform saves multiple versions of a file, making it easy to recover previous versions if necessary.

What do you dislike most about this product?

Limitation on the amount of free storage. Requirement of an internet connection to access files. Vulnerability to potential security breaches and cyberattacks. Dependence on the company Dropbox for data storage.

What recommendations would you give to someone considering this product?

Use strong passwords and enable two-factor authentication. Back up important files to external devices. Review and properly configure account privacy and security settings. Be careful when sharing sensitive or confidential files with others.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joe W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Streamlined eSignatures with Dropbox Integration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Sign from other similar products?

Dropbox Sign focuses on ease of use apart from being simple. While rival solutions brag about their heavy features, Dropbox Sign offers a slick, intuitive user interface that takes very little training to master. In such a case, it particularly targets small to medium-sized businesses or teams that need a no-frills, straightforward solution with no headaches, as opposed to more enterprise-focused solutions.

What is your favorite aspect of this product?

Excellent feature is that it is easily accessible, since the platform uses a responsive design. In Dropbox Sign, it's all very quick: an account on their site or through a home dedicated to mobile, to send out requests, sign envelopes, and edit in realistic time frames in real situations-even on small screens, if necessary. They are vital in today's times and fast-moving workplaces, where, as you know, timescales are of essence in turning it around, helping move on to the next stage, no matter where your team or other clients are in those particular time spaces.

What do you dislike most about this product?

The drawback of the platform is that the reporting and analytics available are relatively basic. While Dropbox Sign will provide one with essential information on document status and completion, it does not go further with advanced reporting, which could help give deeper insights into document workflows and user behavior. More in-depth analytics would be useful for businesses wanting to optimize their document processes and track key performance indicators related to their eSignature workflows.

What recommendations would you give to someone considering this product?

When evaluating Dropbox Sign, consider the amount of customer support assistance you require. Users experience general ease-of-use with Dropbox Sign but the quality of support they get depends on which subscription tier they use. Investing in a higher-tier plan that provides more comprehensive support options is advisable if you expect to require extensive support or have complex use cases. Make sure to review the available integrations and API documentation when planning to integrate Dropbox Sign into your current software setup to maximize its value and operational efficiency for your organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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