Ellucian Company L.P.

Ellucian Banner

Composite Score

5.9 /10

CX Score

6.2 /10

30 Reviews

Claim Software

What is Ellucian Banner?

Today’s students have high expectations for service and performance at their institutions. So higher education leaders around the world are thinking more creatively about how their people, processes, and technology can work together more efficiently to meet and exceed those expectations. To stay competitive, institutions need to deliver a convenient, connected technology experience that makes everyday tasks easier. Built to meet that challenge, Ellucian Banner can help your institution thrive.

Company Details

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Ellucian Banner Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Ellucian Banner.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

71 Likeliness to Recommend

4
Since last award

82 Plan to Renew

5
Since last award

70 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ellucian Banner?

12% Negative

24% Neutral

64% Positive

Pros

Respectful
Transparent
Security Protects
Trustworthy

Cons

Less Inspiring

Feature Ratings

Average 72

Learner Financial Management

Registration and Enrollment

Gradebook

School Administration

Student Admissions

Student Records

Scheduling

Student Portal

Communications

Curriculum Management

Analytics and Reporting

Vendor Capability Ratings

Average 63

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ellucian Banner Reviews

Clint G.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Simplifying Data Management in Higher Education

Likeliness to Recommend

8 /10

What differentiates Ellucian Banner from other similar products?

Ellucian Banner sets itself apart with a complete set of tools designed for higher education, providing strong reporting features and prioritizing improved student engagement and efficient administration.

What is your favorite aspect of this product?

Flexibility, Number of features, Customer support

What do you dislike most about this product?

Frequent updates

What recommendations would you give to someone considering this product?

I would advise others to align their requirements with the platform first and then go on to implement it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Nicolas H.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

"Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Ellucian Banner from other similar products?

Highly customizable: Banner is highly customizable, allowing institutions to tailor the system to their specific needs. This customization enables the software to work more efficiently and effectively in a unique academic environment. Robust reporting and analytics: Banner offers powerful reporting and analytics capabilities, giving administrators and

What is your favorite aspect of this product?

Scalability: Banner is designed to scale with an institution as it grows and evolves. This makes it an ideal choice for institutions of all sizes, from small community colleges to large research universities.

What do you dislike most about this product?

A little complex which can be challenging some times.

What recommendations would you give to someone considering this product?

Evaluate your institution's needs: Before selecting any software solution, it's important to understand your institution's unique needs and challenges. Consider what specific features and functionalities your institution requires to manage student information and operations effectively.

Pros

Performance Enhancing
Unique Features
Efficient Service
Effective Service

Steve C.

Role: Operations
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Comprehensive and Scalable

Likeliness to Recommend

9 /10

What differentiates Ellucian Banner from other similar products?

Because it offers an all-in-one, integrated platform that manages student information, finance, HR, financial aid, and registration in one unified system. This comprehensive approach reduces the need for multiple disconnected systems

What is your favorite aspect of this product?

My favorite aspect of Ellucian Banner is its comprehensive integration across multiple administrative functions—such as student information, finance, and HR—into one seamless platform. This simplifies processes, improves efficiency, and allows institutions to manage everything from one system.

What do you dislike most about this product?

What I dislike most about Ellucian Banner is that its user interface can feel outdated and not as intuitive as some modern solutions. It may require a steep learning curve for new users, and customization can be complex for institutions without dedicated IT resources.

What recommendations would you give to someone considering this product?

I’d recommend considering Ellucian Banner if you're looking for a comprehensive, scalable solution that can handle all aspects of student information, finance, and HR in one system. However, be prepared for a learning curve and ensure you have the resources for training and customization. If you’re a larger institution or one with complex needs, Banner’s robust features and cloud-based infrastructure can offer long-term value.

Pros

Enables Productivity
Effective Service
Inspires Innovation
Saves Time

Ellucian Banner

What is Ellucian Banner?

Company Details

Need Assistance?

Ellucian Banner Ratings

71 Likeliness to Recommend

4 Since last award

82 Plan to Renew

5 Since last award

70 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love Ellucian Banner?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Learner Financial Management Manages student financial accounts, including tuition, fees, scholarships, and financial aid

Registration and Enrollment Includes forms and procedures, academic requirements, and payment processing.

Gradebook Includes an individual's marks, progress, and overall appraisal.

School Administration Includes operations such student budgeting, student personal details, record of attendance, timetable details, and record of marks.

Student Admissions Includes student qualifications, student certificates, and admission requirements.

Student Records Includes student enrollment information, grades, academic history, and class timetables all in a database.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Student Portal An interface that allows for access of academic resources, to-do checklists, calendars, and course materials.

Communications Includes communication portals, secure messaging, and automated alerts.

Curriculum Management Includes course development and scheduling.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ellucian Banner Reviews

Clint G.

Simplifying Data Management in Higher Education

Likeliness to Recommend

Pros

Nicolas H.

"Fantastic product!

Likeliness to Recommend

Pros

Steve C.

Comprehensive and Scalable

Likeliness to Recommend

Pros

4
Since last award

5
Since last award

4
Since last award

Feature Ratings

Learner Financial Management

Registration and Enrollment

Gradebook

School Administration

Student Admissions

Student Records

Scheduling

Student Portal

Communications

Curriculum Management

Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization