Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2261 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Trustworthy
Respectful
Fair

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Google Meet Reviews

Amanda P.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Google Meet Collaboration First Approach

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

AI powered noise cancellation blocks background sounds like typing, dogs barking or construction noise, so everyone can hear clearly.

What is your favorite aspect of this product?

Virtual backgrounds and blur effects help protect your privacy and keep things professional during meetings, especially when working from home or in public places.

What do you dislike most about this product?

Google Meet breakout rooms need manual setup and lack flexibility, making group work harder.

What recommendations would you give to someone considering this product?

Use Google Meet with Docs and Sheets for real-time collaboration during calls without extra software.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Gowthami O.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Trusthable

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

We have so many things,but Google map is quit different.

What is your favorite aspect of this product?

quality of the product and nice one

What do you dislike most about this product?

Not much related.

What recommendations would you give to someone considering this product?

will definetly recommand this product

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Prashant S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Seamless, and Perfect for Google Users

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Its seamless integration into Google Workspace, making it super easy to join meetings from Gmail, Google Calendar, and other Google apps. It's simple to use, with no downloads required for joining, and offers good security with encryption and features like live captions. It’s a solid choice for anyone already in the Google ecosystem.

What is your favorite aspect of this product?

Google Meet is its ease of use and integration with Google services. For work, it helps by allowing quick scheduling and joining of meetings through Google Calendar, and it’s great for collaborating with team members who are also using Google tools. The ability to share screens, present documents, and chat within the meeting really keeps everything efficient and organized.

What do you dislike most about this product?

One thing I don’t love about Google Meet is the limited customization for meeting layouts and features compared to some other platforms. For example, you can’t resize video windows as freely or change how they’re arranged, which can be a bit limiting in large meetings. Also, the interface feels a bit basic at times.

What recommendations would you give to someone considering this product?

If you're already using Google Workspace, then Google Meet is a no-brainer—it integrates seamlessly with all your Google apps. For those considering it, I'd recommend starting with the free version to test out the basic features and see if it fits your needs.

Pros

Over Delivered
Continually Improving Product
Performance Enhancing
Enables Productivity

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Google Meet Reviews

Amanda P.

Google Meet Collaboration First Approach

Likeliness to Recommend

Pros

Gowthami O.

Trusthable

Likeliness to Recommend

Pros

Prashant S.

Seamless, and Perfect for Google Users

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support