What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Segmentation
Contact Database
Mobile Optimized
Auto-Responders
A/B Testing
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Mailchimp Reviews
Annah B.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
A Powerful Marketing Automation Software
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It's a resourceful marketing software. Well equipped and easy to understand
What is your favorite aspect of this product?
I like that Mailchimp delivers as a marketing automation solution. Besides automation, it also handles business email marketing needs.
What do you dislike most about this product?
It is all we needed and no issues with Mailchimp.
What recommendations would you give to someone considering this product?
Mailchimp has delivered and I wholeheartedly recommend it to prospective users
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Michael W.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Sep 2024
Easy to use, provides loads of features for emails
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
The abilitlity to use SMS messaging, newly created tool which has changed the way we market to our customers.
What is your favorite aspect of this product?
How easy it is to setup a campaign and create email templates.
What do you dislike most about this product?
The cost, Sometimes we go over our contact limit and MailChimp doesn't tell you this until you get the bill. Everytime we import contacts we double check to make sure we haven't gone over our limit
What recommendations would you give to someone considering this product?
If you're looking for a easy to use email campaign tool, Mailchimp should be the one you pick.
Pros
- Reliable
- Trustworthy
- Respectful
- Helps Innovate
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
Arthur B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Email campaigns made easy and better.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is AI powered. Very easy to use. The support is great and responsive. Works seamlessly with other platforms.
What is your favorite aspect of this product?
Mailchimp has very comprehensive and helpful reports. They offer free templates for email campaigns. It is pocket friendly. Setting up campaigns is quite easy. Sending out campaigns to all our contacts is easy.
What do you dislike most about this product?
There is nothing i dislike so far about mailchimp , i have loved every bit about it.
What recommendations would you give to someone considering this product?
MailChimp is the best platform for managing leads and contacts and using the same for effective email campaigns. I 100% recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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