Reward Gateway Logo
Reward Gateway Logo
Reward Gateway Ltd

Reward Gateway

Composite Score
7.6 /10
CX Score
7.8 /10
Category
Reward Gateway
7.6 /10

What is Reward Gateway?

Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.

Company Details


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Awards & Recognition

Reward Gateway won the following awards in the Employee Rewards and Recognition category

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Reward Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reward Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Gateway?

7% Negative
3% Neutral
90% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 80

Employee Portal

86

Social Recognition

82

Metrics and Analytics

81

Peer to Peer Recognition

81

Leaderboards

81

Surveys Feedback

80

Automatic Notifications

79

Gamification

77

3rd Party Integration

77

Mobile Functionality

75

Goal Setting

74

Vendor Capability Ratings

Average 81

Vendor Support

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

81

Availability and Quality of Training

80

Business Value Created

79

Quality of Features

79

Ease of IT Administration

73

Reward Gateway Reviews

Ananya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

it excels with its all-in-one platform that combines employee recognition, benefits, and well-being programs, making it easier for businesses to create a positive, engaging workplace culture.

What is your favorite aspect of this product?

it brings everything like employees need—recognition, benefits, and well-being—into one seamless platform, making it easier to cater engagement and satisfaction.

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

they should more focus on all-in-one approach to create a more connected, motivated, and happy workforce by integrating recognition, benefits, and wellness into your company culture.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Jonathan M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great Features."

Likeliness to Recommend

8 /10

What differentiates Reward Gateway from other similar products?

Unlike many competitors, Reward Gateway offers a holistic approach by integrating employee benefits, recognition, and wellbeing into one platform, making it easier for employees to access everything in one place.

What is your favorite aspect of this product?

As a project manager in a call center, my favorite aspect of Reward Gateway is the employee recognition feature. It not only allows team members to acknowledge each other's contributions in real-time but also fosters a culture of appreciation and teamwork.

What do you dislike most about this product?

One aspect of Reward Gateway that can be challenging is the learning curve for new users. While the platform offers a lot of features and functionalities, some employees might find it overwhelming initially. This can lead to under utilization, especially among those who may not be as tech-savvy.

What recommendations would you give to someone considering this product?

Before diving in, clearly identify what you want to achieve with an employee engagement platform. Understanding your specific goals—whether it's improving recognition, enhancing benefits, or boosting overall morale—will help you make the most of the features offered.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stefany C.

  • Role: C-Level
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic solution for employee engagement

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

The support by RG to their clients is one of the most important aspects of why we chose this product. The product itself provided a solution for employee engagement, document management and recognition, both peer and leadership/subordinate. Bonuses were the shopping, and wellbeing portals.

What is your favorite aspect of this product?

Our favorite aspect is the ability to customize and interact as an organization in the portal, bringing everyone together.

What do you dislike most about this product?

I can't think of anything to be honest.

What recommendations would you give to someone considering this product?

The product exceeded my expectations. We reviewed several products and services in our search for a solution, and this one provided far more than originally imagined.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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