RingEvents

What differentiates RingEvents from other similar products?

Its deep integration with the wider RingCentral ecosystem (MVP) is its biggest differentiator. For companies already using RingCentral for phone, video meetings, and contact center, having a virtual event platform that seamlessly fits into that workflow is a massive advantage over standalone competitors.

What is your favorite aspect of this product?

The all-in-one nature of the platform. You don't need a dozen different tools for registration, staging, networking, and exhibitor booths. Having everything—from the main stage to breakout sessions and one-on-one video chats—in a single, cohesive interface creates a smooth experience for attendees.

What do you dislike most about this product?

The initial complexity for event organizers. The backend has a lot of features and settings, which can be overwhelming when you're building your first event. The learning curve is steeper than some simpler, webinar-only platforms, requiring more upfront training and preparation.

What recommendations would you give to someone considering this product?

Absolutely invest time in a test event and training for your organizers. Don't wait until the day of your live conference to learn the platform. Use the rehearsal mode extensively with your speakers. If you are a RingCentral MVP customer already, this is a no-brainer; if not, still trial it against other major players but be prepared to dedicate resources to mastering it.

What differentiates RingEvents from other similar products?

RingCentral Events excels at hosting large-scale virtual, hybrid, and in-person events with ease. Its interactive features—like networking lounges, breakout sessions, and virtual booths—boost attendee engagement. The platform integrates with 40+ popular tools, streamlining event planning and follow-up. With intuitive design and enterprise-grade scalability, it's a top choice for professional event organizers.

What is your favorite aspect of this product?

One of the most loved aspects of RingCentral Events is its high-impact engagement features. Attendees and organizers consistently praise the platform’s ability to foster meaningful interaction through: - Dynamic breakout sessions that feel like real conversations, not just passive viewing - Smart networking tools that match attendees based on interests or roles - Virtual expo booths that replicate the energy of in-person exhibitions

What do you dislike most about this product?

Limited Customization for Smaller Events While great for large-scale productions, some users feel the platform is overkill for simpler webinars or meetings

What recommendations would you give to someone considering this product?

Start with a Scalable Plan Begin with a smaller event to learn the platform’s workflow, then scale up as you gain confidence. Explore Integrations Connect your CRM, email marketing, and analytics tools to streamline follow-up and measure ROI effectively.

What differentiates RingEvents from other similar products?

The user friendliness and the availability of accessible customer support is a true differentiator. Being kept up to date of progress and developments as a timeline via monthly newsletters were very useful for us a business t see what new features would be appplicable to us.

What is your favorite aspect of this product?

The comment sections in each page, encouraging attendee engagement.

What do you dislike most about this product?

Complicated registration process for attendees of events. Demographic of our events were much older and not tech savvy, therefore having multiple clicks and options is confusing for them.

What recommendations would you give to someone considering this product?

I highly recommend it. You can tweak this product to your business need and will end up being a great communication tool for your internal or external use.