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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.8 /10
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Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details

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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

2
Since last award

99 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

2% Negative
12% Neutral
86% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Respectful
  • Transparent

Feature Ratings

Average 86

GPS Tracking

91

Vehicle Management

87

Asset Management

87

Driver Management

85

Dispatch Management

83

Fuel Management

81

Fleet Maintenance

81

Cargo Management

79

Vendor Capability Ratings

Average 81

Breadth of Features

85

Usability and Intuitiveness

84

Ease of Implementation

83

Business Value Created

82

Quality of Features

82

Ease of Data Integration

82

Ease of IT Administration

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Samsara Reviews

Eric A.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Samsara is essential to our daily operations.

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

We have never used any other product. We were fortunate to find Samsara on our first attempt with this type of technology.

What is your favorite aspect of this product?

We can add same day jobs to our technicians as we know where they are at all times. We can coach also coach them same day on speed, turning, breaking, accelerating etc. The crash notification is invaluable for an immediate response to critical situations. We can also instruct our technicians to service their vehicle in a timely manner from the device notifications as it will forward any vehicle error codes.

What do you dislike most about this product?

There is nothing to dislike. It is a simple device to install, activate and monitor.

What recommendations would you give to someone considering this product?

Try this product first before you try any others. You will not be dissapointed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris R.

  • Role: Operations
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2025

Best software to optimized crew efficiency.

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

Reports that provide safety data and utilization against industry benchmarks.

What is your favorite aspect of this product?

The best feature is the live tracking of assets in the field and their trip history.

What do you dislike most about this product?

Only bug is that I get auto bumped off the app and need to reset my password often.

What recommendations would you give to someone considering this product?

For a total fleet management software, Samsara covers all bases for any company.

Pros

  • Trustworthy
  • Effective Service
  • Caring
  • Saves Time

MANJIT K.

  • Role: Vendor Management
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2025

Great system, constantly evolving to improve

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The tracking and behavioral coaching is much better than alternatives when looking in real time. The community within Samsara and how customers can interact with each other is what makes it different than others.

What is your favorite aspect of this product?

collaboration with the Samsara team - a really evolutionary platform that’s built around customer needs.

What do you dislike most about this product?

the older version was better than the newer one

What recommendations would you give to someone considering this product?

evolutionary platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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