Scout APM

ScoutAPM

Composite Score

7.2 /10

CX Score

6.9 /10

10 Reviews Write a Review

Claim Software

What is ScoutAPM?

Scout is Application Performance Monitoring (APM) that finds what you can't see in charts. Since 2008, Scout has continually tracked and isolated N+1 database queries, sources of memory bloat, and performance abnormalities for leading-edge SaaS companies.

Company Details

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ScoutAPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ScoutAPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

89 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ScoutAPM?

0% Negative

6% Neutral

94% Positive

Pros

Reliable
Enables Productivity
Effective Service
Saves Time

Cons

Slower Product Innovation

Feature Ratings

Average 79

Non-Commodity Operating Systems

100

Automated Diagnostics

100

Application Discovery

100

Server Monitoring

Scalability

Transaction Request Performance

Application Metric Reporting

Code Performance Monitoring

Application Logging

Application Request Tracing

Real User Monitoring

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

ScoutAPM Reviews

Tim R.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Great product and easy to use

Likeliness to Recommend

9 /10

What differentiates ScoutAPM from other similar products?

I found Scout much easier to use than other APM services I have tried.

What is your favorite aspect of this product?

It integrates seamlessly with our Ruby on Rails application running on Heroku. It also find the weekly summary email useful to keep an eye on any performance degradations.

What do you dislike most about this product?

We had to throttle transactions to keep the cost down.

What recommendations would you give to someone considering this product?

Scout is perfect if you need a simple and easy-to-use platform for monitoring the performance of your application.

Pros

Effective Service
Caring
Respectful
Friendly Negotiation

Simone P.

Role: Information Technology
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Fantastic Product! Fast and reliable

Likeliness to Recommend

10 /10

What differentiates ScoutAPM from other similar products?

Super simple to implement and clarity of the collected data

What is your favorite aspect of this product?

The easy to implement it

What do you dislike most about this product?

The price, high for a small company outside USA

What recommendations would you give to someone considering this product?

It do the job, simple :)

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: C-Level
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Easy to use and integrate. Great out of the box

Likeliness to Recommend

8 /10

Pros

Client Friendly Policies
Continually Improving Product
Performance Enhancing
Trustworthy

ScoutAPM

What is ScoutAPM?

Company Details

Need Assistance?

ScoutAPM Ratings

87 Likeliness to Recommend

89 Plan to Renew

1 Since last award

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love ScoutAPM?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Request Tracing Detail key attributes of application requests and transactions.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

ScoutAPM Reviews

Tim R.

Great product and easy to use

Likeliness to Recommend

Pros

Simone P.

Fantastic Product! Fast and reliable

Likeliness to Recommend

Pros

Easy to use and integrate. Great out of the box

Likeliness to Recommend

Pros

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AppEnsure APM

1
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Feature Ratings

Non-Commodity Operating Systems

Automated Diagnostics

Application Discovery

Server Monitoring

Scalability

Transaction Request Performance

Application Metric Reporting

Code Performance Monitoring

Application Logging

Application Request Tracing

Real User Monitoring

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement