

What is Vonage Click-to-Dial?
Click-to-Dial is a browser-based plugin that allows users to auto-dial any number with one click. It’s especially helpful to employees who work with web-based business tools (e.g., CRM systems). When you click a phone number on your computer screen, you’ll instantly receive a call on your Vonage phone. The moment you answer, you’ll hear “Please wait” followed by ringing while your party is being dialled using auto-dial.
Company Details
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Get AssistanceVonage Click-to-Dial Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
89 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Vonage Click-to-Dial?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Power/Progressive Dialer
Analytics and Reporting
Predictive Dialer
Call Management
Contact List Management
Omnichannel Integration
Preview Dialer
Campaign Control Management
Interactive Voice Response (IVR) and Call Flow Designer
CRM Integration
Vendor Capability Ratings
Ease of Data Integration
Ease of Customization
Ease of Implementation
Quality of Features
Business Value Created
Vendor Support
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vonage Click-to-Dial Reviews

Sushil F.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
Great App, easy to use, Usefull for business
Likeliness to Recommend
What differentiates Vonage Click-to-Dial from other similar products?
Easy to Use, All detail in on panel
What is your favorite aspect of this product?
Dialer structure
What do you dislike most about this product?
Can't use number in Whatsapp
What recommendations would you give to someone considering this product?
You should go fo it
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Bolaji A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2025
Vonage Click-to-Dial keeps conversations flowing
Likeliness to Recommend
What differentiates Vonage Click-to-Dial from other similar products?
It stands out for how seamlessly it plugs into daily workflows. It's just one click from CRM to call, no extra steps, and the reliability of Vonage’s voice quality behind it
What is your favorite aspect of this product?
The speed and simplicity are top-notch. Click, connect, and I’m instantly speaking with clients. It removes friction, especially when managing a high call volume.
What do you dislike most about this product?
Occasionally, browser extensions can be a little temperamental, and syncing across devices isn’t always perfect.
What recommendations would you give to someone considering this product?
If you’re looking for a straightforward tool to boost productivity and keep customer calls smooth, this is a smart, reliable choice.
Pros
- Saves Time
- Generous Negotitation
- Appreciates Incumbent Status
- Security Protects
Please tell us why you think this review should be flagged.

Arkadiusz K.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy implementation and customization
Likeliness to Recommend
What differentiates Vonage Click-to-Dial from other similar products?
Very easy customization for click2call solution.
What is your favorite aspect of this product?
Very extensive and accurate documentation.
What do you dislike most about this product?
Backend UI for management needs a bit of work.
What recommendations would you give to someone considering this product?
Choose if the implementation of the solution needs to happen quickly.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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