Vonage Click-to-Dial Logo
Vonage Click-to-Dial Logo
Vonage

Vonage Click-to-Dial

Composite Score
7.3 /10
CX Score
7.7 /10
Category
Vonage Click-to-Dial
7.3 /10

What is Vonage Click-to-Dial?

Click-to-Dial is a browser-based plugin that allows users to auto-dial any number with one click. It’s especially helpful to employees who work with web-based business tools (e.g., CRM systems). When you click a phone number on your computer screen, you’ll instantly receive a call on your Vonage phone. The moment you answer, you’ll hear “Please wait” followed by ringing while your party is being dialled using auto-dial.

Company Details


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Vonage Click-to-Dial Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

89 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vonage Click-to-Dial?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 78

Power/Progressive Dialer

87

Analytics and Reporting

86

Predictive Dialer

83

Call Management

82

Contact List Management

78

Omnichannel Integration

78

Preview Dialer

76

Campaign Control Management

75

Interactive Voice Response (IVR) and Call Flow Designer

74

CRM Integration

72

Vendor Capability Ratings

Average 81

Ease of Data Integration

88

Ease of Customization

87

Ease of Implementation

84

Quality of Features

84

Business Value Created

82

Vendor Support

79

Usability and Intuitiveness

79

Breadth of Features

79

Ease of IT Administration

74

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

69

Vonage Click-to-Dial Reviews

Sushil F.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Great App, easy to use, Usefull for business

Likeliness to Recommend

10 /10

What differentiates Vonage Click-to-Dial from other similar products?

Easy to Use, All detail in on panel

What is your favorite aspect of this product?

Dialer structure

What do you dislike most about this product?

Can't use number in Whatsapp

What recommendations would you give to someone considering this product?

You should go fo it

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Bolaji A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Vonage Click-to-Dial keeps conversations flowing

Likeliness to Recommend

9 /10

What differentiates Vonage Click-to-Dial from other similar products?

It stands out for how seamlessly it plugs into daily workflows. It's just one click from CRM to call, no extra steps, and the reliability of Vonage’s voice quality behind it

What is your favorite aspect of this product?

The speed and simplicity are top-notch. Click, connect, and I’m instantly speaking with clients. It removes friction, especially when managing a high call volume.

What do you dislike most about this product?

Occasionally, browser extensions can be a little temperamental, and syncing across devices isn’t always perfect.

What recommendations would you give to someone considering this product?

If you’re looking for a straightforward tool to boost productivity and keep customer calls smooth, this is a smart, reliable choice.

Pros

  • Saves Time
  • Generous Negotitation
  • Appreciates Incumbent Status
  • Security Protects

Arkadiusz K.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy implementation and customization

Likeliness to Recommend

10 /10

What differentiates Vonage Click-to-Dial from other similar products?

Very easy customization for click2call solution.

What is your favorite aspect of this product?

Very extensive and accurate documentation.

What do you dislike most about this product?

Backend UI for management needs a bit of work.

What recommendations would you give to someone considering this product?

Choose if the implementation of the solution needs to happen quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features