What is Zoom for Healthcare?
Zoom for healthcare helps clinicians and other healthcare personnel provide the highest quality and cost effective solution to meet the dynamic needs of healthcare organizations. A variety of applications including telehealth, collaborative healthcare, medical education, and population based care are affectively being utilized across the healthcare continuum to patients around the globe.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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85 Likeliness to Recommend
93 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom for Healthcare?
Pros
- Fair
- Respectful
- Altruistic
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Medical Records Integration
Patient/ Physician Scheduling
Medical Billing
File Sharing Collaboration
Live Chat
Mobile
Prescription Tools
Voice and Video Collaboration
Waiting Room
Data Security
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Zoom for Healthcare Reviews
Catherine S.
- Role: Student Academic
- Industry: Biotechnology
- Involvement: Initial Implementation
Submitted Sep 2024
Very intuitive but basic
Likeliness to Recommend
What differentiates Zoom for Healthcare from other similar products?
It is much more intuitive to use compared to similar platforms designed for this purpose.
What is your favorite aspect of this product?
The ease of connecting to a call and sharing documents/chats within a call. It is also secure and the waiting room allows for privacy among meeting members.
What do you dislike most about this product?
Pretty basic. I would like to see more new features added as it hasn't changed much over the last couple years.
What recommendations would you give to someone considering this product?
Get to know where all the buttons/functions are before connecting to a real meeting
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Justin D.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2024
Love this solution!
Likeliness to Recommend
What differentiates Zoom for Healthcare from other similar products?
easy to use!
What is your favorite aspect of this product?
robust technology and a great mobile app
What do you dislike most about this product?
could be a cleaner dashboard
What recommendations would you give to someone considering this product?
try it and you won't regret it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Aditya R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2023
Good Product
Likeliness to Recommend
What differentiates Zoom for Healthcare from other similar products?
it is easy to use, easy to adopt by non IT users
What is your favorite aspect of this product?
connection on a call and sharing the data
What do you dislike most about this product?
i am very much worried about the data security
What recommendations would you give to someone considering this product?
you can go for it but make sure that data security part is take care at the time of implementation
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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