Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
3% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Load Balancing

89

Cloud Integration

88

Capacity Management

87

Encryption and Decryption Support

87

Systems Performance Management

87

Access Management

87

Cloud Backup

86

Data Migration

86

Analytics and Reporting

85

Regulatory Compliance

85

SLA Management

84

Vendor Capability Ratings

Average 85

Breadth of Features

87

Business Value Created

87

Quality of Features

87

Product Strategy and Rate of Improvement

86

Ease of Data Integration

85

Ease of Implementation

85

Ease of IT Administration

85

Ease of Customization

84

Usability and Intuitiveness

84

Vendor Support

84

Availability and Quality of Training

84

Amazon EC2 Reviews

Bianca H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

Flexible dev to prod journey

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

I trust this platform with our most critical workloads. We’ve hosted dev, test, and prod environments on it with zero problems effectively. The auto-scaling feature has helped us manage unsteady traffic with ease. It is truly the foundation of our cloud infrastructure.

What is your favorite aspect of this product?

I use this for everything from microservices to inherited apps. I like its simplicity in resizing instances whenever needed. The Reserved Instances feature is great for long-term planning. We’ve never faced a major issue using it.

What do you dislike most about this product?

It took us some time to get used to this remarkable platform, but once we did, we have never looked back.

What recommendations would you give to someone considering this product?

It is really a good place to learn when you are starting out with cloud infrastructure, with its real visibility and flexibility. And if you are a pro, then know for sure that opting for this platform would be your greatest choice.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Okwesirieze A.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Core Native and Full Control of infrastructure

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

The pricing templates. Offers spot instances for workloads that may be short lived. Offers different pricing options that help suits every workload scenario. Gives I think the ease of access is very simplified

What is your favorite aspect of this product?

The various ways of accessing an instance. I used SSM for my production workloads which allows my ansible to still carry out configurations on the instance

What do you dislike most about this product?

For heavy intensive workload, the pricing is a bit higher

What recommendations would you give to someone considering this product?

That whatever software product they plan on hosting, EC2 gives them the flexibility and it's one of the best ways to host an application.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First

Sanjana Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2025

Efficient, Reliable and Versatile

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

I appreciate the flexibility it offers in choosing instance types based on workload needs that certainly varies based on clients choice and their environment. I can scale my infrastructure easily, both vertically and horizontally, without worrying about hardware constraints. The integration with other AWS services like S3, IAM, and RDS streamlines my workflows. Its pay-as-you-go pricing model helps me control costs effectively. Overall, EC2 gives me the power and control I need for cloud computing depending upon clients requirements and drafting architecture

What is your favorite aspect of this product?

My favorite aspect of Amazon EC2 is the ability to quickly launch and scale virtual servers on demand that is really helpful in time of instant demand from client side or load from any server. I can choose from a wide range of instance types and configurations, which makes it easy to optimize performance and cost for different workloads.

What do you dislike most about this product?

Its pricing complexity. While the service is powerful, understanding and estimating costs—especially with factors like instance types, storage, data transfer, and reserved pricing—can be confusing without careful monitoring

What recommendations would you give to someone considering this product?

Get the clear understanding of the workload which will help to choose the right instance type. Use cost management tools like AWS Cost Explorer and set up budgets or alerts to avoid unexpected charges.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Over Delivered

Most Popular Amazon EC2 Comparisons