AutomationEdge Customer Reviews 2025 | Robotic Process Automation

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AutomationEdge

Composite Score

7.7 /10

CX Score

8.1 /10

9 Reviews Write a Review

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What is AutomationEdge?

AutomationEdge is the preferred Robotic Process Automation and IT Automation solution provider. Its highly advanced Intelligent RPA brings together all the essential capabilities required for enterprise automation like Artificial Intelligence, Machine learning, Chatbot, ETL, ready API integrations and IT automation.

Company Details

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AutomationEdge Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AutomationEdge?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Role-Based Access

Code-Free Programming

Action Logging

Distributed Work

Real-Time Debugging

Exception Handling

Performance Monitoring

User Libraries

Central Deployment

Process Discovery

Automation Orchestration

Vendor Capability Ratings

Average 74

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Quality of Features

AutomationEdge Reviews

Manoj S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

A Powerful Tool for End-to-End Automation

Likeliness to Recommend

8 /10

What differentiates AutomationEdge from other similar products?

It combines business process automation with IT automation in one tool. It also has ready connectors for popular systems and uses AI to make processes smarter

What is your favorite aspect of this product?

My favorite aspect or AutomationEdge is the wide range of ready- made integrations and workflows, which makes automation setup much faster and easier.

What do you dislike most about this product?

I dislike most is that the initial setup and learning curve can feel a bit complex, especially for new users.

What recommendations would you give to someone considering this product?

I recommend starting with a pilot project to understand how AutomationEdge fits your processes, and make use of the ready-made connectors and training resources to speed up adoption.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Samuel P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2025

Powerful Automation, but Plan for Setup and Costs

Likeliness to Recommend

8 /10

What differentiates AutomationEdge from other similar products?

AutomationEdge distinguishes itself from other automation platforms through a combination of AI-driven capabilities, IT process automation (ITPA), and cost-effective deployment, making it particularly appealing for enterprises seeking scalable and intelligent automation solutions

What is your favorite aspect of this product?

Cost-effective deployment

What do you dislike most about this product?

User interface and usability concerns

What recommendations would you give to someone considering this product?

Before full-scale implementation, initiate a pilot project to assess how AutomationEdge integrates with your existing systems and meets your specific automation needs.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Amol S.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

All in one place for automation.

Likeliness to Recommend

10 /10

What differentiates AutomationEdge from other similar products?

This platform gives you an flexibility to us to build an any custom plugin to perform daily operation. this is essential to improve the performance & productivity.

What is your favorite aspect of this product?

Extend the features as much as possible.

What do you dislike most about this product?

Development is not available on cloud.

What recommendations would you give to someone considering this product?

This is an amazing product. you must try it at least once,

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

AutomationEdge

What is AutomationEdge?

Company Details

Need Assistance?

AutomationEdge Ratings

90 Likeliness to Recommend

100 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love AutomationEdge?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Real-Time Debugging Identifying errors in process while bot is working.

Exception Handling Bots take specific standard actions based on unexpected conditions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Process Discovery Analysis of user interactions with systems and applications to generate a mapping of the workflow.

Automation Orchestration Manage, monitor and schedule the interactions, tasks and workflows among bots and other automation solutions through a centralized dashboard

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

AutomationEdge Reviews

Manoj S.

A Powerful Tool for End-to-End Automation

Likeliness to Recommend

Pros

Samuel P.

Powerful Automation, but Plan for Setup and Costs

Likeliness to Recommend

Pros

Amol S.

All in one place for automation.

Likeliness to Recommend

Pros

Feature Ratings

Role-Based Access

Code-Free Programming

Action Logging

Distributed Work

Real-Time Debugging

Exception Handling

Performance Monitoring

User Libraries

Central Deployment

Process Discovery

Automation Orchestration

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Breadth of Features

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Quality of Features