Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

84

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Oluwasegun M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Amazing Product to use for Surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It has multipke features that makes it a good product and it can be used on multiple platforms for easy functionality and integration.

What is your favorite aspect of this product?

Multi-faceted functionality

What do you dislike most about this product?

It can be difficulit to recover lost data/information

What recommendations would you give to someone considering this product?

Amazing product and free to use. You should properly explore this product before considering other products.

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Fair

Erica K.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Easy-to-Implement Forms for Businesses of All Size

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Very easy to implement without advanced training needed.

What is your favorite aspect of this product?

The reporting is excellent -- I love that it ties into Google Sheets for exporting.

What do you dislike most about this product?

There isn't super sophisticated logic baked in, so sometimes you need to add in extra questions to get what you need.

What recommendations would you give to someone considering this product?

If you're looking for a simple form/survey tool, this would be more than sufficient. If you're looking for something more advanced from a survey perspective, I would look elsewhere.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rachit s.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable Forms Tool, But Lacks Flexibility

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Seamless integration with Google Workspace. Free, easy-to-use interface for quick form creation.

What is your favorite aspect of this product?

Easy collaboration and real-time response tracking.

What do you dislike most about this product?

As a Marketing Manager: Limited customization and basic analytics capabilities.

What recommendations would you give to someone considering this product?

Ideal for simple surveys and quick data collection; not for advanced customization or deep analytics.

Pros

  • Unique Features
  • Respectful
  • Over Delivered
  • Friendly Negotiation

Most Popular Google Forms Comparisons