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Looker

Composite Score
8.5 /10
CX Score
8.8 /10
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Looker
8.5 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics - Midmarket category

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Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

2% Negative
6% Neutral
92% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Respectful
  • Fair

Feature Ratings

Average 80

BI Security

84

Data Exploration and Visualization

83

Operational Reporting Capabilities

82

Dashboard

82

Collaboration

82

Self Service and Ad Hoc Capabilities

80

Intelligent Alerts and Notifications

80

Data Connectors and Data Mashup

80

BI Platform Administration

79

Mobile

71

Vendor Capability Ratings

Average 76

Business Value Created

81

Quality of Features

79

Ease of Implementation

78

Ease of Data Integration

78

Breadth of Features

76

Ease of Customization

76

Ease of IT Administration

76

Usability and Intuitiveness

75

Availability and Quality of Training

73

Vendor Support

73

Product Strategy and Rate of Improvement

72

Looker Reviews

Anjali R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

I personally loved this software and had great exp

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Looker for me is far better than other bi platforms because it's able to handle large data and complex data as compared to other bi platforms

What is your favorite aspect of this product?

The favourite aspect can be that the looker is far better in handling complexity of the data and the advancements it offers to deal with advance data

What do you dislike most about this product?

The dislike i would say is that I'm little bit scared to leave it for security purposes I think it needs to make it better in terms of security

What recommendations would you give to someone considering this product?

I would say u should definitely use this looker bi platform . It eases out the work 10 x better as u were working previously

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2025

Great way to share data

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Fair
  • Helps Innovate

Paschal D.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2025

User-Friendly with Real-Time Insights

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

Makes it highly flexible and scalable for businesses looking to unify data access across teams.

What is your favorite aspect of this product?

It ensures that everyone works from a single source of truth.

What do you dislike most about this product?

Slow dashboard sometimes.

What recommendations would you give to someone considering this product?

Works best when integrated with your existing data warehouse, so plan accordingly for smooth data workflows and scalability.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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