Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

83

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

79

Google Meet Reviews

SOLOMON G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Easy to create meaning links.

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

It is versatile and flexible to use for video conference and virtual meeting meetings.

What is your favorite aspect of this product?

It allows screen sharing during explanation and presentations. it also works with whiteboard for effective meetings and online conference.

What do you dislike most about this product?

Google Meet is one of the great product.

What recommendations would you give to someone considering this product?

It very quiet friendly and good for hosting meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Client Friendly Policies

Ashwani k.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Google meet provide meeting summary

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet satisfied the need of online communication with the team by easily scheduling from gmail which saves lot of time as it get saved in our calendar for reminding us.

What is your favorite aspect of this product?

Google Meet allows recording feature and provides notes and summary of all the meeting which we can use for quick recap about meeting held.

What do you dislike most about this product?

Google meet is perfect in using with no dislike as of now.

What recommendations would you give to someone considering this product?

Google Meet will be best choice if you are planning for seminar or meeting as it allows 100+ members or participants to join meeting at once which can he scheduled before time.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Favour B.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Google Meet: Reliable.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet excels through its smooth integration with Google Workspace tools like Gmail, Calendar, and Drive, making it easy to schedule, join, and manage meetings, especially for teams already within the Google ecosystem.

What is your favorite aspect of this product?

My favorite feature is how simple and accessible it is you can join a meeting with just one click from a Google Calendar invite, no extra software required.

What do you dislike most about this product?

It’s missing certain advanced features found on other platforms, such as built-in collaborative whiteboards, enhanced host controls, and more flexible recording options.

What recommendations would you give to someone considering this product?

If you need a reliable and user-friendly video conferencing tool that integrates seamlessly with Google Workspace, Google Meet is a great option. However, for more advanced features, you might want to use it alongside other tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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