GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Audio Controls

86

File Transfer

85

Screen Share

85

Facilitator Functions

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Karen V.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2025

A Meeting Tool with Improved Accessibility.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Meeting transcripts and diagnostic, cloud recordings and wide range of integrations makes it clearly different which helps to increase the area of visual communications.

What is your favorite aspect of this product?

Security encryption is the feature I like most which makes our client meetings secure by setting up password or a pin to keep our data secure from cyber activity.

What do you dislike most about this product?

While on a webinar when multiple cameras work same time the video resolution automatically goes lower and sometimes freezes the screen.

What recommendations would you give to someone considering this product?

A strong security options, wide options for managing large or small meetings and rich features for collaboration may helps user to solve the biggest issue of client visual communication.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Acts with Integrity

Tais D.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2025

The Making of Every Virtual Conversation Count.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

The difference is in the professional-level reliability. Other platforms may have issues with bandwidth, but this tool keeps the audio quality and video flowing smoothly, something that cannot be compromised when you are meeting with other partners or other important influencers for the first time. The dial-in is also a good backup that most of the competitors do not have as strongly. Its feature set is geared towards business and not merely light talks. It makes you sure that your presentation would not stop its work due to some technical reason, which is invaluable.

What is your favorite aspect of this product?

The aspect that I like the most is the mere stability. I am able to share high-resolution campaign images or elaborate content calendars without being concerned about the screen share slowing down or collapsing. In the case of guests, it is incredibly easy to join a meeting, which will result in fewer hours spent on troubleshooting and more time spent on the creative strategy. It is the type of tool that functions so efficiently that you nearly forget that it exists. You would simply be able to continue working on what you want done by your conferencing software.

What do you dislike most about this product?

The user interface is slightly corporate, and it needs to be designed in a more modern way. It is fully operational and not as smooth and intuitive as some more recent ones.

What recommendations would you give to someone considering this product?

I am in constant communication with photographers, agencies, partners in other time zones, and my day. I have been using it to hold weekly campaign syncs, during which we discuss content mockups in real time. The annotation tools are great for providing instant and accurate feedback on images directly on the screen. Such clarity removes the endless email messages and puts everyone on the same page. It allows my process of collaboration to be quicker and much more efficient, as I am able to concentrate on the quality of the content but not the logistics involved in communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandeep V.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

reliable with minimal interruptions.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

you will get clear audio and video quality and there are easy screen sharing options available.

What is your favorite aspect of this product?

it also integrates smoothly with calendar applications.

What do you dislike most about this product?

the connection drops occasionally and there is no built in whiteboard.

What recommendations would you give to someone considering this product?

great choice for small to medium sized businesses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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