What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Screen Share
Facilitator Functions
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Karen V.
- Role: Operations
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Oct 2025
A Meeting Tool with Improved Accessibility.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Meeting transcripts and diagnostic, cloud recordings and wide range of integrations makes it clearly different which helps to increase the area of visual communications.
What is your favorite aspect of this product?
Security encryption is the feature I like most which makes our client meetings secure by setting up password or a pin to keep our data secure from cyber activity.
What do you dislike most about this product?
While on a webinar when multiple cameras work same time the video resolution automatically goes lower and sometimes freezes the screen.
What recommendations would you give to someone considering this product?
A strong security options, wide options for managing large or small meetings and rich features for collaboration may helps user to solve the biggest issue of client visual communication.
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
Tais D.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Oct 2025
The Making of Every Virtual Conversation Count.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The difference is in the professional-level reliability. Other platforms may have issues with bandwidth, but this tool keeps the audio quality and video flowing smoothly, something that cannot be compromised when you are meeting with other partners or other important influencers for the first time. The dial-in is also a good backup that most of the competitors do not have as strongly. Its feature set is geared towards business and not merely light talks. It makes you sure that your presentation would not stop its work due to some technical reason, which is invaluable.
What is your favorite aspect of this product?
The aspect that I like the most is the mere stability. I am able to share high-resolution campaign images or elaborate content calendars without being concerned about the screen share slowing down or collapsing. In the case of guests, it is incredibly easy to join a meeting, which will result in fewer hours spent on troubleshooting and more time spent on the creative strategy. It is the type of tool that functions so efficiently that you nearly forget that it exists. You would simply be able to continue working on what you want done by your conferencing software.
What do you dislike most about this product?
The user interface is slightly corporate, and it needs to be designed in a more modern way. It is fully operational and not as smooth and intuitive as some more recent ones.
What recommendations would you give to someone considering this product?
I am in constant communication with photographers, agencies, partners in other time zones, and my day. I have been using it to hold weekly campaign syncs, during which we discuss content mockups in real time. The annotation tools are great for providing instant and accurate feedback on images directly on the screen. Such clarity removes the endless email messages and puts everyone on the same page. It allows my process of collaboration to be quicker and much more efficient, as I am able to concentrate on the quality of the content but not the logistics involved in communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sandeep V.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2025
reliable with minimal interruptions.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
you will get clear audio and video quality and there are easy screen sharing options available.
What is your favorite aspect of this product?
it also integrates smoothly with calendar applications.
What do you dislike most about this product?
the connection drops occasionally and there is no built in whiteboard.
What recommendations would you give to someone considering this product?
great choice for small to medium sized businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Please tell us why you think this review should be flagged.
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