What is HCL Commerce?
HCL Commerce is a single, unified platform that offers the ability to do business directly with consumers (B2C), directly with businesses (B2B). HCL Commerce is a customizable, scalable, and high availability solution that is built to use open standards. It uses cloud friendly technology to make deployment and operation easy and efficient.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
95 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Commerce?
Pros
- Enables Productivity
- Trustworthy
- Respectful
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Management
Order Portal
Reporting and Analytics
Predictive Recommendations
Retargeting Capabilities
Microsite Management
Catalog Management
Integrated Search
Order Management
Payment Processing
Content Localization
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
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HCL Commerce Reviews
Vishal G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Fascinating product!
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
Tech-savvy navigation and dynamic layouts
What is your favorite aspect of this product?
Dashboards and analytics tools are really top-notch
What do you dislike most about this product?
Initial setup is a little time-consuming
What recommendations would you give to someone considering this product?
Definitely worth a try
Pros
- Reliable
- Trustworthy
- Inspires Innovation
- Respectful
Please tell us why you think this review should be flagged.
David L.
- Role: Vendor Management
- Industry: Communications
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2024
Fantastic product!
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
HCL Commerce differentiates itself through its scalability, flexibility
What is your favorite aspect of this product?
Graphical user interface is my favourite aspect
What do you dislike most about this product?
Cost of licensing is still expensive
What recommendations would you give to someone considering this product?
Yes I would recommend it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Please tell us why you think this review should be flagged.
Lauren A.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2024
"Perfect e-commerce platform!"
Likeliness to Recommend
What differentiates HCL Commerce from other similar products?
The dragging and dynamic layout functionalities are currently in high demand within the tech industry, and I've found that HCL Commerce products excel in this aspect.
What is your favorite aspect of this product?
Improved scaling and flexibility with API first framework and cloud based architecture.
What do you dislike most about this product?
We have not faced any issue from this software so far.
What recommendations would you give to someone considering this product?
They should give it a try. It is user friendly and can support companies of various sizes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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