IBM DRaaS Logo
IBM DRaaS Logo
IBM

IBM DRaaS

Composite Score
7.7 /10
CX Score
7.5 /10
Category
IBM DRaaS
7.7 /10

What is IBM DRaaS?

IBM DRaaS reliably helps recover critical IT business processes and data to support business resiliency. It also provides comprehensive disaster recovery services, including health monitoring as well as continuous replication of applications, infrastructure, data and cloud systems.

Company Details


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IBM DRaaS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM DRaaS?

0% Negative
19% Neutral
81% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Cons

  • Less Friendly Negotiation

Feature Ratings

Average 93

Variable RPOs

95

DR Orchestration

95

Compliance Monitoring

95

Data Replication

95

Bandwidth Utilization Management

95

Analytics and Reporting

95

Managed Services Offering

94

Data Encryption

94

DR Testing

89

Protection Groups

89

Cloud Hosting

88

Vendor Capability Ratings

Average 92

Availability and Quality of Training

100

Ease of IT Administration

100

Quality of Features

100

Product Strategy and Rate of Improvement

95

Business Value Created

95

Ease of Data Integration

94

Ease of Customization

90

Breadth of Features

90

Usability and Intuitiveness

89

Vendor Support

85

Ease of Implementation

78

IBM DRaaS Reviews

Vidhi ..

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to navigate

Likeliness to Recommend

10 /10

What differentiates IBM DRaaS from other similar products?

IBM DRaaS is more than just another disaster recovery solution; it acts as a stronghold to protect your digital world. Its well-tested coordination guides your systems through rough patches. It's tough security developed to handle cyber threats, and keep your data safe. With its worldwide presence, its ready to defend your business wherever problems might occur.

What is your favorite aspect of this product?

The thing I like most about DRaaS is how it puts my mind at ease. It's comforting to know that my data isn't just safe, but can be brought back if something unexpected happens. I also appreciate being able to tailor recovery plans to what I need. IBM DRaaS feels like a dependable backup making me confident that my operations can get back on track without any problems, whatever comes our way.

What do you dislike most about this product?

The biggest challenge I face with IBM DRaaS is getting it up and running at first - it can be quite tricky if you don't know much about disaster recovery procedures. It takes a while to set everything up just right and the interface, although powerful, could be easier to use for newcomers.

What recommendations would you give to someone considering this product?

My number one recommendation for anyone considering IBM DRaaS is to take the time upfront to understand your recovery needs and the specific considerations required to meet them. Since setup can be pretty intricate, it's helpful to involve your IT team or to reach out to IBM's support early on. It ensures the system works as expected and gives you peace of mind knowing you're fully prepared for any disruption.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Paulo d.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates IBM DRaaS from other similar products?

provides serverless recovery capabilities while an on-prem disaster recovery appliance provides the secondary site you can use to restore critical operations quickly in the event of a disaster.

What is your favorite aspect of this product?

Eliminates the need to establish and equip a secondary data center for DR purposes. Doesn't require like-for-like duplication of storage hardware between the primary data center and the DR site.

What do you dislike most about this product?

high average price

What recommendations would you give to someone considering this product?

Choosing the right IBM DRaaS provider is crucial for ensuring the resilience and availability of your critical systems and data.

Pros

  • Trustworthy
  • Efficient Service
  • Acts with Integrity
  • Effective Service

Cons

  • Commodity Features
  • Less Friendly Negotiation

Carrie S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Enterprise Resurrection Engine

Likeliness to Recommend

9 /10

What differentiates IBM DRaaS from other similar products?

its ability to replicate and host both physical and legacy virtual servers, like IBM Power workloads, directly in the cloud

What is your favorite aspect of this product?

It provides an industry-leading 100% uptime SLA for data center infrastructure components, which gives me the peace of mind needed when a hurricane or a cyberattack is on the horizon

What do you dislike most about this product?

I have spent many long weekends reconciling network mapping tables to ensure that the IP addresses in the secondary site align perfectly with the primary application logic

What recommendations would you give to someone considering this product?

IBM provides the only safety net that actually works under pressure

Pros

  • Trustworthy
  • Effective Service
  • Client Friendly Policies
  • Appreciates Incumbent Status