Jennifersoft

JENNIFER

Composite Score

7.6 /10

CX Score

7.9 /10

5 Reviews Write a Review

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What is JENNIFER?

JENNIFER is designed to monitor on-going issues in your system at once, and to help you find what caused an error when problem occurs in simple way.

Company Details

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JENNIFER Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JENNIFER?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Application Metric Reporting

Application Logging

Automated Diagnostics

Error Reporting

Scalability

Transaction Request Performance

Code Performance Monitoring

Application Request Tracing

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Vendor Capability Ratings

Average 75

Vendor Support

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration

JENNIFER Reviews

Emmanuel B.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2025

Jennifer simplifies the flow

Likeliness to Recommend

9 /10

What differentiates JENNIFER from other similar products?

Providing insights into database performance and helps with SQL tuning.

What is your favorite aspect of this product?

the X-View feature

What do you dislike most about this product?

No Comprehensive Cloud-Native Observability

What recommendations would you give to someone considering this product?

Jennifer is cooler than you've heard or read

Pros

Performance Enhancing
Efficient Service
Effective Service
Saves Time

hector m.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

I rate Jennifer very highly because of it's use

Likeliness to Recommend

9 /10

What differentiates JENNIFER from other similar products?

It is easy to use and learning hot use it is faster and simpler not like some of it's competitors

What is your favorite aspect of this product?

Has very analytical feature with detailed reports of activities in our systems. Has good appearance and good visual for users. Faster reposnsi e support and real time feedback from them when you have disturbing question

What do you dislike most about this product?

It works great and I have not received any complain so far

What recommendations would you give to someone considering this product?

Use Jennifer and you will be productive in your company

Pros

Unique Features
Inspires Innovation
Saves Time
Respectful

Devesh S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Powerful tool but takes time to set up

Likeliness to Recommend

10 /10

What differentiates JENNIFER from other similar products?

ENNIFER stands out because it offers real-time, end to end monitoring with a strong focus on user experience. Unlike other tools, it combines application performance management (APM) with real time analytics, helping teams quickly identify performance issues and fix them before they impact users. It is easy to use interface that provides detailed insights without overwhelming you with unnecessary data.

What is your favorite aspect of this product?

My favorite part of JENNIFER is its real time analytics. It lets you see issues as they happen, so you can fix problems before they affect your users. The insights are really detailed, but the interface keeps it simple and easy to understand, which makes troubleshooting a lot quicker and less stressful.

What do you dislike most about this product?

What I dislike most about JENNIFER is that it can be a bit tricky to set up initially, especially if you are not familiar with performance monitoring tools. It takes some time to get everything configured just right, but once it is up and running, it works smoothly.

What recommendations would you give to someone considering this product?

I would recommend taking the time to thoroughly explore its features during the setup phase. It i’s worth investing that initial time to get everything configured properly. Also, make sure to take advantage of their support resources, getting help early on can save a lot of headaches later.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

JENNIFER

What is JENNIFER?

Company Details

Need Assistance?

JENNIFER Ratings

96 Likeliness to Recommend

100 Plan to Renew

70 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love JENNIFER?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Request Tracing Detail key attributes of application requests and transactions.

Real User Monitoring Enables observation of actual end-user interactions with applications, users’ behaviours, how they navigate, and where they drop off the application.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

JENNIFER Reviews

Emmanuel B.

Jennifer simplifies the flow

Likeliness to Recommend

Pros

hector m.

I rate Jennifer very highly because of it's use

Likeliness to Recommend

Pros

Devesh S.

Powerful tool but takes time to set up

Likeliness to Recommend

Pros

Feature Ratings

Application Metric Reporting

Application Logging

Automated Diagnostics

Error Reporting

Scalability

Transaction Request Performance

Code Performance Monitoring

Application Request Tracing

Real User Monitoring

Cloud/On-Prem/Hybrid Deployment

Application Discovery

Vendor Capability Ratings

Vendor Support

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of IT Administration