What is Robly?
Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robly?
Pros
- Respectful
- Caring
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Segmentation
Content Authoring
A/B Testing
Auto-Responders
Contact Database
Surveys and Polling
Text Messaging
SPAM Compliance
Vendor Capability Ratings
Business Value Created
Vendor Support
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Robly Reviews
Dhruv V.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Robly is a great and Productive software
Likeliness to Recommend
What differentiates Robly from other similar products?
Robly is faster and economical than others out there
What is your favorite aspect of this product?
I like how fast and easy it does the job
What do you dislike most about this product?
there is nothing to dislike about this software
What recommendations would you give to someone considering this product?
Recommended for those who are looking for productive and efficiency
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Amanda D.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Easy to use, effective, some site issues
Likeliness to Recommend
What differentiates Robly from other similar products?
Ease of use, cost
What is your favorite aspect of this product?
Email templates, campaign management
What do you dislike most about this product?
If there is a sitewide issue with the software, Robly should contact the end users and communicate that there is an issue, they are working on it and an ETA, Instead, what often happens is the end user runs test after test, troubleshoots, etc. and wastes time before contacting customer support to be told there is a sitewide issue.
What recommendations would you give to someone considering this product?
Give it a shot! Much better than many competitors.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Performance Enhancing
Cons
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
Brian W.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted May 2024
Fantastic Account Managers & Customer Service
Likeliness to Recommend
What differentiates Robly from other similar products?
Pricing, automatic scrubbing of hard bounces,
What is your favorite aspect of this product?
Easy to use email creation interface
What do you dislike most about this product?
If a contact unsubsribes from one list, they are unsubscribed from all lists.
What recommendations would you give to someone considering this product?
I think that if you get the 14 day trial, you will want to continue!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
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