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SaaSquatch Logo
SaaSquatch

SaaSquatch

7.6 /10
Category
SaaSquatch
7.6 /10

What is SaaSquatch?

SaaSquatch is a powerful loyalty, referral and rewards platform changing the way companies do advocacy marketing. Some of the world’s most innovative and fastest growing brands use SaaSquatch to reward their advocates, build loyal communities, and accelerate revenue growth. With the flexibility to handle even the most advanced loyalty and referral programs, SaaSquatch lets you reward your advocates for any behavior you choose, then empower them to help grow your customer base through referrals.

Company Details


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SaaSquatch Ratings

Real user data aggregated to summarize the product performance and customer experience.

82 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SaaSquatch?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Card Management

92

Omnichannel Experience

92

Member Portal

92

Artificial Intelligence / Machine Learning

92

Customer Segmentation

87

Pricing Promotions

87

Open API

84

Activity Tracking

76

Rewards Management

76

Customer Relationship Management

76

Vendor Capability Ratings

Average 82

Ease of Customization

94

Vendor Support

91

Availability and Quality of Training

90

Ease of IT Administration

87

Ease of Implementation

87

Ease of Data Integration

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Business Value Created

76

Quality of Features

76

Breadth of Features

75

SaaSquatch Reviews

Liz B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Simple to create and run multiple programs

Likeliness to Recommend

10 /10

What differentiates SaaSquatch from other similar products?

SaaSquatch is a well laid platform and can integrate to a variety of platforms. Locating participants is relatively easy.

What is your favorite aspect of this product?

I enjoy the simplicity of implementing and tracking the referrals

What do you dislike most about this product?

More flexibility in creating custom reports would be extremely responsive

What recommendations would you give to someone considering this product?

SaaSquatch is easy to use, theh have good documentation, and great support

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ijeoma O.

  • Role: Finance
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2023

It appears easy to use.

Likeliness to Recommend

8 /10

What is your favorite aspect of this product?

The self taught course content.

What recommendations would you give to someone considering this product?

Judging from what the course delivered, I must say it is a very fair deal.

Pros

  • Inspires Innovation
  • Continually Improving Product
  • Enables Productivity
  • Respectful

Mohammed Shoeb Q.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2023

Commendable product!

Likeliness to Recommend

6 /10

What differentiates SaaSquatch from other similar products?

User friendly

What is your favorite aspect of this product?

More detailed reporting

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

If you're looking for a powerful loyalty software, go for Saasquatch

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Client Friendly Policies