SpikeApp Inc.

Spike

Composite Score

8.5 /10

CX Score

8.7 /10

35 Reviews Write a Review

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What is Spike?

Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!

Company Details

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Awards & Recognition

Spike won the following awards in the Web and Video Conferencing - Midmarket category

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2024 Emotional Footprint Champion

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Spike Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spike.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spike?

0% Negative

3% Neutral

97% Positive

Pros

Respectful
Reliable
Acts with Integrity
Includes Product Enhancements

Feature Ratings

Average 83

Keyboard Mouse Control

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Controls

Vendor Capability Ratings

Average 83

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Ease of Customization

Ease of Data Integration

Spike Reviews

herdy r.

Role: Sales Marketing
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Tool to highlight events, content or products of g

Likeliness to Recommend

9 /10

What differentiates Spike from other similar products?

A tool that perfectly tries to capture the attention of any audience, the right words can make a big difference. In the world of marketing, a keyword can become a powerful tool to increase brand visibility and generate interest in your products and services, which is why this tool is presented as a highly effective option, when using it they have experienced a significant increase in popularity within a given period of time.

What is your favorite aspect of this product?

I like this tool because it can be valuable in generating interest and increasing visibility for any brand. Using it wisely in any marketing strategy, taking advantage of trends and developing relevant content. Remember that a word can make a difference, and this tool can be the boost you need to stand out in the market.

What do you dislike most about this product?

There is nothing I dislike about it as it is used to describe a sudden increase or a remarkable rise in any aspect, in any way also to highlight the impact of your content and generate anticipation in your audience.

What recommendations would you give to someone considering this product?

I recommend it since you can take advantage of the trends, Always looking for opportunities to link any brand with current events or trends that are experiencing a "Spike" in popularity. This will allow you to increase the visibility of the brand and reach a wider audience, it allows you to take advantage of current trends and outstanding events. It can be a short-term strategy if it is not accompanied by relevant and sustainable content.

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Arifuzzaman T.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product! Very user-defined and reliable

Likeliness to Recommend

10 /10

What differentiates Spike from other similar products?

Its mostly different its like a chat app

What is your favorite aspect of this product?

Love the chat interface

What do you dislike most about this product?

Nothing . they can just improve the signature field

What recommendations would you give to someone considering this product?

It will change the freaking email replying irrigation

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cristian B.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

The best way to have your email. Amazing!

Likeliness to Recommend

8 /10

What differentiates Spike from other similar products?

If you're a tidy person like me and don't like having your email disorganized, Spike now is the best way to go. It has an easy-to-use design and its chat is wonderful. It can be used by novices and experienced people as it is a simple application to use. I loved this app.

What is your favorite aspect of this product?

I was able to organize my email inbox simply and easily. I have a lot of emails so Spike helped me a lot.

What do you dislike most about this product?

The prices are only in dollars and do not adapt to the country where you are. I don't really like its support and its design. Live chat speed a bit slow. They should improve some aspects to be a perfect application. I don't have much to criticize since I love this application.

What recommendations would you give to someone considering this product?

Buying is a expensive investment but it helps a lot

Pros

Saves Time
Acts with Integrity
Over Delivered
Transparent

Spike

What is Spike?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Spike Ratings

85 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Spike?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Keyboard Mouse Control Host can grant or remove control

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Spike Reviews

herdy r.

Tool to highlight events, content or products of g

Likeliness to Recommend

Pros

Arifuzzaman T.

Fantastic product! Very user-defined and reliable

Likeliness to Recommend

Pros

Cristian B.

The best way to have your email. Amazing!

Likeliness to Recommend

Pros

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Feature Ratings

Keyboard Mouse Control

Video Conferencing

Screen Share

Audio Conferencing VoIP

Audio Controls

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Business Value Created

Ease of Customization

Ease of Data Integration