Tyler Technologies Enterprise ERP Logo
Tyler Technologies Enterprise ERP Logo
Tyler Technologies, Inc.

Tyler Technologies Enterprise ERP

7.4 /10
Category
Tyler Technologies Enterprise ERP
7.4 /10

What is Tyler Technologies Enterprise ERP?

Take control of your enterprise resource planning (ERP) with Tyler's Munis financial solution. Designed to encompass a wide range of public sector needs, this completely integrated ERP system manages all of your core functions, including financials, human resources and citizen services and revenues.

Company Details


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Awards & Recognition

Tyler Technologies Enterprise ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Tyler Technologies Enterprise ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tyler Technologies Enterprise ERP.

78 Likeliness to Recommend

4
Since last award

90 Plan to Renew

5
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tyler Technologies Enterprise ERP?

9% Negative
2% Neutral
89% Positive

Pros

  • Respectful
  • Inspires Innovation
  • Enables Productivity
  • Performance Enhancing

Feature Ratings

Average 77

Analytics and Reporting

80

Procurement Management

78

Governance Risk and Compliance

78

Industry Specific Capabilities

76

Accounting and Financial Management

76

Job and Project Management

75

Supply Chain Management

75

Service Management

75

BI and Performance Management

75

Human Capital Management

69

Vendor Capability Ratings

Average 74

Quality of Features

77

Usability and Intuitiveness

76

Business Value Created

74

Ease of Customization

74

Ease of Data Integration

74

Breadth of Features

73

Ease of Implementation

73

Ease of IT Administration

73

Availability and Quality of Training

72

Vendor Support

71

Product Strategy and Rate of Improvement

71

Tyler Technologies Enterprise ERP Reviews

Eric C.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

The support is lacking

Likeliness to Recommend

1 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler has less support

What is your favorite aspect of this product?

None of the features

What do you dislike most about this product?

The support

What recommendations would you give to someone considering this product?

To demo others

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Sylvia H.

  • Role: Human Resources
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

worst HRIS and payroll system I've ever experience

Likeliness to Recommend

1 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

It's terrible, stay far far away from this system.

What is your favorite aspect of this product?

There was no favorite

What do you dislike most about this product?

HRIS and Payroll

What recommendations would you give to someone considering this product?

Avoid this system for HRIS and Payroll. Accounting and Finance also have limited features. It does not prevent duplicate data entry of invoices to be paid! HRIS is limited functionality, payroll is riddled with errors, reports are horrible, there are not ACA or benefits functions.

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Faith M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Tyler Technologies Enterprise ERP from other similar products?

Tyler Technologies Enterprise ERP is tailored to meet the specific requirements and regulations of the public sector. It addresses the complexities of managing budgets, financials, human resources, payroll, utility billing, and other functions specific to government entities and educational institutions.

What is your favorite aspect of this product?

Tyler Technologies has a long-standing history of serving the public sector and has gained significant expertise and insights into the unique challenges and requirements of these organizations.

What do you dislike most about this product?

not applicable

What recommendations would you give to someone considering this product?

I highly recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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