Forex Capital Markets

FXCM

Composite Score

7.8 /10

CX Score

8.1 /10

10 Reviews Write a Review

Claim Software

What is FXCM?

FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.

Company Details

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FXCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FXCM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 85

Currency Exchange Market Management

Analytics and Reporting

Currency Quotes

Banking Risk Management

Stock Management

Margin Management

Collateral Management

Multi Currency

Currency Conversion

Trade Management

Portfolio Management

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Business Value Created

Breadth of Features

FXCM Reviews

Mukesh K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Productive and Easy to use

Likeliness to Recommend

9 /10

What differentiates FXCM from other similar products?

FXCM offers zero-commission trading for CFDs, shares, and forex, backed by potent tools like Real Volume and Trader Sentiment. With tailored platforms for all levels.

What is your favorite aspect of this product?

Real-time execution coupled with 99.99999% accuracy ensures seamless trade processing, minimizing transaction failures and maximizing trading efficiency for optimal performance in the stock market.

What do you dislike most about this product?

Real-time functionality and strong internet access are essential in stock market software, ensuring timely execution of trades and analysis for competitive advantage and minimizing missed opportunities.

What recommendations would you give to someone considering this product?

Done your research to make sure that it is suitable for you and your company.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Easy to navigate interface. Trade-commision free.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Reliable
Saves Time
Acts with Integrity

Shumani P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Fantastic product

Likeliness to Recommend

10 /10

What differentiates FXCM from other similar products?

Low spread

What is your favorite aspect of this product?

Instant execution of trades

What do you dislike most about this product?

Slippage of trades

What recommendations would you give to someone considering this product?

Regulated broker

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

FXCM

What is FXCM?

Company Details

Need Assistance?

FXCM Ratings

91 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love FXCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Currency Quotes Includes currency comparisons and real-time currency rates.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Collateral Management Includes collateral tracking, valuations, and settlements.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

FXCM Reviews

Mukesh K.

Productive and Easy to use

Likeliness to Recommend

Pros

Easy to navigate interface. Trade-commision free.

Likeliness to Recommend

Pros

Shumani P.

Fantastic product

Likeliness to Recommend

Pros

Feature Ratings

Currency Exchange Market Management

Analytics and Reporting

Currency Quotes

Banking Risk Management

Stock Management

Margin Management

Collateral Management

Multi Currency

Currency Conversion

Trade Management

Portfolio Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Business Value Created

Breadth of Features