Forex Capital Markets

FXCM

Composite Score

7.8 /10

CX Score

8.1 /10

14 Reviews Write a Review

Claim Software

What is FXCM?

FXCM Inc., is a world-wide provider of foreign exchange trading (currency trading) and related services to retail and institutional customers. FXCM, founded in 1999, was the first forex broker to list on the New York Stock Exchange.

Company Details

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FXCM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FXCM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Feature Ratings

Average 84

Currency Exchange Market Management

Currency Conversion

Multi Currency

Stock Management

Banking Risk Management

Analytics and Reporting

Currency Quotes

Collateral Management

Portfolio Management

Trade Management

Margin Management

Vendor Capability Ratings

Average 82

Ease of Customization

Ease of IT Administration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Breadth of Features

FXCM Reviews

Mukesh K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2024

Productive and Easy to use

Likeliness to Recommend

9 /10

What differentiates FXCM from other similar products?

FXCM offers zero-commission trading for CFDs, shares, and forex, backed by potent tools like Real Volume and Trader Sentiment. With tailored platforms for all levels.

What is your favorite aspect of this product?

Real-time execution coupled with 99.99999% accuracy ensures seamless trade processing, minimizing transaction failures and maximizing trading efficiency for optimal performance in the stock market.

What do you dislike most about this product?

Real-time functionality and strong internet access are essential in stock market software, ensuring timely execution of trades and analysis for competitive advantage and minimizing missed opportunities.

What recommendations would you give to someone considering this product?

Done your research to make sure that it is suitable for you and your company.

Pros

Helps Innovate
Reliable
Trustworthy
Efficient Service

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Dec 2023

Easy to navigate interface. Trade-commision free.

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Reliable
Saves Time
Acts with Integrity

Chibunna O.

Role: Operations
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2025

FXCM Review from a Real Trader

Likeliness to Recommend

8 /10

What differentiates FXCM from other similar products?

FXCM stands out for its tight spreads and solid execution speed, which is great for forex scalpers and day traders. They also offer a ton of educational resources—way more than most brokers—so it’s good for beginners trying to learn the ropes.

What is your favorite aspect of this product?

I love the one-click trading feature—no lag when entering/exiting trades, which is clutch during fast-moving markets.

What do you dislike most about this product?

The fees can sneak up on you. They push you toward their "active trader" program, and if you’re not careful, commissions eat into profits. Also, customer support can be slow if you’re not a high-volume trader.

What recommendations would you give to someone considering this product?

If you’re serious about forex and want a reliable broker with good tools, FXCM is solid. But if you’re just dabbling or trade other assets (like crypto or stocks), there are better (and cheaper) options out there.

Pros

Security Protects
Helps Innovate
Continually Improving Product
Reliable

FXCM

What is FXCM?

Company Details

Need Assistance?

FXCM Ratings

90 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love FXCM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Currency Exchange Market Management Includes market analysis, market graphics, and market indicators.

Currency Conversion Includes currency calculator, real-time market rates, and currency exchange.

Multi Currency Includes multi-currency accounting, multi-currency transactions, and multi-currency reporting.

Stock Management Includes stock trading, stock ranking, stock charting, and stock analysis.

Banking Risk Management Includes stress tests, anti-money laundering, risk monitoring, and alerts.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Currency Quotes Includes currency comparisons and real-time currency rates.

Collateral Management Includes collateral tracking, valuations, and settlements.

Portfolio Management Includes portfolio composition, investment strategizing, portfolio risk management, and market development and trend analysis.

Trade Management Includes forex trading, real-time trading, trade processing, and automated trading.

Margin Management Includes position tracking, real-time data updates, and pre-trade margin and limit checks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

FXCM Reviews

Mukesh K.

Productive and Easy to use

Likeliness to Recommend

Pros

Easy to navigate interface. Trade-commision free.

Likeliness to Recommend

Pros

Chibunna O.

FXCM Review from a Real Trader

Likeliness to Recommend

Pros

Feature Ratings

Currency Exchange Market Management

Currency Conversion

Multi Currency

Stock Management

Banking Risk Management

Analytics and Reporting

Currency Quotes

Collateral Management

Portfolio Management

Trade Management

Margin Management

Vendor Capability Ratings

Ease of Customization

Ease of IT Administration

Ease of Implementation

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Business Value Created

Breadth of Features