Troop Messenger Logo
Troop Messenger Logo
Troop Messenger App

Troop Messenger

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Troop Messenger
8.0 /10

What is Troop Messenger?

Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.

Company Details


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Troop Messenger Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Troop Messenger?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 89

Document Collaboration

95

Integration With Productivity Tools

94

Instant Messaging

94

File Sharing Collaboration

92

Voice and Video Collaboration

92

Search

89

Cross Platform Support

87

Notifications

86

Granular Access Management

85

Screen Sharing

83

Task Management

83

Vendor Capability Ratings

Average 90

Breadth of Features

95

Product Strategy and Rate of Improvement

92

Usability and Intuitiveness

91

Quality of Features

91

Ease of IT Administration

91

Business Value Created

89

Ease of Data Integration

89

Ease of Customization

89

Ease of Implementation

89

Availability and Quality of Training

85

Vendor Support

85

Troop Messenger Reviews

Jitendra S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy Way to Keep Teams Connected

Likeliness to Recommend

10 /10

What differentiates Troop Messenger from other similar products?

Troop Messenger is different because it focuses on strong security, with features like data encryption and the option to host on your own servers. It’s easy to use and has unique tools like screen sharing and a burnout mode for focused work. This makes it a good choice for teams that want secure and efficient communication.

What is your favorite aspect of this product?

My favorite part of Troop Messenger is how easy it is to use, but it still has useful features like screen sharing and safe file sharing. It keeps everything in one place, so you don’t need to switch between different apps.

What do you dislike most about this product?

It doesn’t connect with some of the other tools I use. It can be a bit annoying to switch between different apps, so it would be better if everything worked together more smoothly.

What recommendations would you give to someone considering this product?

I would recommend trying Troop Messenger if you want a simple and secure app for team chats, files, and meetings. It keeps everything in one place, which is really helpful. But if you need it to work with a lot of other tools, it might not be the best right now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carla A.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

An effective tool that makes Troop Messenger

Likeliness to Recommend

9 /10

What differentiates Troop Messenger from other similar products?

What really sets Troop Messenger apart from other similar products is its ability to facilitate communication between work teams in an efficient and secure way. The ability to create group chats, share files, and make video calls all within the same platform is really impressive.

What is your favorite aspect of this product?

What I like most about Troop Messenger is how quickly I can communicate with my colleagues and the organization it offers me by having all my messages in one place. In addition, the ability to customize chats with emojis and stickers adds a fun touch to communication.

What do you dislike most about this product?

However, what I dislike most about Troop Messenger is that it can sometimes have connection problems or system crashes, which can be frustrating at key work moments.

What recommendations would you give to someone considering this product?

Despite this minor drawback, I would recommend Troop Messenger to anyone looking for an efficient and easy-to-use business messaging tool. Its versatility, security, and customization options make it a great choice for improving communication and collaboration in any work team.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Raisa N.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

An excellent collaborative software

Likeliness to Recommend

9 /10

What differentiates Troop Messenger from other similar products?

Troop messenger differentiates itself from other software because of the impeccable security features, the end to end encryption and the super friendly user interface.

What is your favorite aspect of this product?

I especially love that the software allows for the easy sharing and transfer of large files and also that it integrates very well with other third party tools like drop box consequently it facilitates very smooth workflows among colleagues.

What do you dislike most about this product?

The learning curve is steep for users from a non technical background.

What recommendations would you give to someone considering this product?

I would recommend this software to everyone looking to find a cost effective and reliable communication tool with unparalleled security and privacy features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing