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What is Troop Messenger?
Troop Messenger – a comprehensive instant messaging app for businesses-small to giant. Troop Messenger is a user-friendly office chat app compact with contemporary features addressing your business needs and necessities. Upgrade your team communication to the next level. Collaborate on a single screen.
Company Details
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Get AssistanceTroop Messenger Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
100 Plan to Renew
97 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Troop Messenger?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Collaboration
Integration With Productivity Tools
Instant Messaging
File Sharing Collaboration
Voice and Video Collaboration
Search
Cross Platform Support
Notifications
Granular Access Management
Screen Sharing
Task Management
Vendor Capability Ratings
Breadth of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Customization
Ease of Implementation
Availability and Quality of Training
Vendor Support
Troop Messenger Reviews
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Jitendra S.
- Role: Human Resources
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2024
Easy Way to Keep Teams Connected
Likeliness to Recommend
What differentiates Troop Messenger from other similar products?
Troop Messenger is different because it focuses on strong security, with features like data encryption and the option to host on your own servers. It’s easy to use and has unique tools like screen sharing and a burnout mode for focused work. This makes it a good choice for teams that want secure and efficient communication.
What is your favorite aspect of this product?
My favorite part of Troop Messenger is how easy it is to use, but it still has useful features like screen sharing and safe file sharing. It keeps everything in one place, so you don’t need to switch between different apps.
What do you dislike most about this product?
It doesn’t connect with some of the other tools I use. It can be a bit annoying to switch between different apps, so it would be better if everything worked together more smoothly.
What recommendations would you give to someone considering this product?
I would recommend trying Troop Messenger if you want a simple and secure app for team chats, files, and meetings. It keeps everything in one place, which is really helpful. But if you need it to work with a lot of other tools, it might not be the best right now.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Carla A.
- Role: Human Resources
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Nov 2024
An effective tool that makes Troop Messenger
Likeliness to Recommend
What differentiates Troop Messenger from other similar products?
What really sets Troop Messenger apart from other similar products is its ability to facilitate communication between work teams in an efficient and secure way. The ability to create group chats, share files, and make video calls all within the same platform is really impressive.
What is your favorite aspect of this product?
What I like most about Troop Messenger is how quickly I can communicate with my colleagues and the organization it offers me by having all my messages in one place. In addition, the ability to customize chats with emojis and stickers adds a fun touch to communication.
What do you dislike most about this product?
However, what I dislike most about Troop Messenger is that it can sometimes have connection problems or system crashes, which can be frustrating at key work moments.
What recommendations would you give to someone considering this product?
Despite this minor drawback, I would recommend Troop Messenger to anyone looking for an efficient and easy-to-use business messaging tool. Its versatility, security, and customization options make it a great choice for improving communication and collaboration in any work team.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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Raisa N.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Aug 2024
An excellent collaborative software
Likeliness to Recommend
What differentiates Troop Messenger from other similar products?
Troop messenger differentiates itself from other software because of the impeccable security features, the end to end encryption and the super friendly user interface.
What is your favorite aspect of this product?
I especially love that the software allows for the easy sharing and transfer of large files and also that it integrates very well with other third party tools like drop box consequently it facilitates very smooth workflows among colleagues.
What do you dislike most about this product?
The learning curve is steep for users from a non technical background.
What recommendations would you give to someone considering this product?
I would recommend this software to everyone looking to find a cost effective and reliable communication tool with unparalleled security and privacy features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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