GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Breadth of Features

84

Ease of IT Administration

84

Vendor Support

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

GoTo Meeting Reviews

Max Y.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Communication

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is the best in the online meeting conducting

What recommendations would you give to someone considering this product?

It is a user-friendly interface and allowing the host to talk meeting control

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Talal H.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It is the best in meeting conducting via video and web conferencing call

What recommendations would you give to someone considering this product?

It os a user-friendly and with the best data encryption system

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michael M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

quick and secure access to my video meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Goto meeting has a collection of features that makes video conference calls very flexible for me. Features such as a personalized meeting room , call me, drawing tools and commuter mode during video calls , help to make my calls on Goto meeting to be convenient for me , regardless of my chosen device of access or the quality of my internet connection. The commuter mode for instance, enables me to be part of video conference calls while hugely reducing my bandwidth consumption .

What is your favorite aspect of this product?

The video and audio quality while not the best out there, works fine for me , even when the quality of internet connection is a bit patchy. Screen sharing on this software is always smooth for me as well , and the mobile app has proven to be a fantastic medium for me to initiate or join video conference calls without any hindrance.

What do you dislike most about this product?

Goto meeting can seem quite outdated , when its user interface design and navigation is compared with leading video conferencing programs. This does clearly affect usability , especially in the early days of a new user.

What recommendations would you give to someone considering this product?

Once new users are able to come to terms with the old school styled user interface present on Goto meeting, it becomes smooth sailing for the most part.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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